7 Customer Activities to Reward in Your Loyalty Program

Engaging With Customers in a Meaningful Way

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The way of finding the best customer interactions for your loyalty program

  • Tracking customer behavior before and after check-out
  • Turning interactions with the brand into activities and cherry-picking the promising ones
  • Promoting useful behavior by assigning the right reward to it
  • And don’t forget to constantly fine-tune and improve the system!

AUTHOR

Zsuzsa Kecsmar

CO-FOUNDER & CMO OF ANTAVO

Customer interactions are the epicenter of your loyalty program. From their point of view it’s a series of action required to accumulate points and earn rewards. But the situation is completely different on your side. Without carefully curating the pool of interactions you won’t be able to advance your company. But I’m here to help and show you that with the right perspective and approach no goal is too high.
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Frequently Asked Questions

Will I get practical advice for incentivizing loyalty activities?

Absolutely, this book goes far beyond armchair economy and provides an easy-to-understand rundown on the issues with numerous charts, statistics and examples to prove our points. We at Antavo are truly invested in offering strategic insight for our clients, so if you have questions and want clear answers contact us here.

Is a loyalty program worth it?

When done with care and research, a loyalty program is a huge asset in gathering brand loyalists, improving purchase rate and having a better relationship with customers overall. Still, it’s difficult to get it right on your own. You need to lay down the foundation correctly, develop a thorough budget plan and come up with an alluring reward system. Interested in learning more? Our library of ebooks has all the knowledge you need. When done with care and research, a loyalty program is a huge asset in gathering brand advocates, improving purchase frequency and creating a better relationship with customers. Still, it’s difficult to get it right on your own. But don’t worry, we’re here to help! Our library of ebooks and blog posts have all the knowledge you need.

DESIGN AN IRRESISTIBLE LOYALTY PROGRAM
And learn more about customer behaviour

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