Loyalty
Programs
for Telecom

Engaging customers
Like Never Before
A common threat for telecom brands is the lack of a personal touch: once the deal is closed, no inherent loyalty is formed, and customers immediately start looking at other offers once their subscription ends.
Engaging customers
Like Never Before
A common threat for telecom brands is the lack of a personal touch: once the deal is closed, no inherent loyalty is formed, and customers immediately start looking at other offers once their subscription ends.
Challenges
Challenges in
Telecommunications
Customers are easily swayed
As services in telco are very similar, customers may quickly switch to another provider, unless they have an incentive to stay.
Lack of customer interaction
Telecom companies are looking for new ways to establish touchpoints with their customers, so they can better engage them.
Strong need for personalization
Collecting varied customer data can help struggling brands to remain relevant for buyers.
Let us help you reach your true potential!
Contact us
solution

Key Features for the
Telecommunication
Industry

Rewarding subscription renewals

Offer exclusive benefits such as invitation-only tiers or special perks to loyalty customers who regularly extend their contracts.

Showcasing partner rewards

Expand your reward selection with products and services from partner companies, displaying them in a visually-pleasing manner.

Friend referrals

Allow customers to invite their friends with a shareable custom link, and reward both parties when invited customers make their first purchase.

A customizable loyalty approach

Find the most fitting loyalty logic: point collection systems, progressive tiers, members-only perks, or a combination thereof.

Diverse reward portfolio

Offer more than just free internet service. Try benefits like: limited-time streaming subscriptions, event tickets, partner merch, etc.

Surprise & Delight

Send customers birthday rewards and other unexpected surprises to build an emotional connection. Use interactive quizzes and surveys to discover customer preferences.

Gamification and customer profiling

Set up digital challenges and offer social media contests to engage customers between renewals.

Strong app focus

Change customer behavior and encourage them to interact with your mobile app frequently by integrating the loyalty program into the app.

solution

Key Features for the Telecommunication Industry

Rewarding subscription renewals

Offer exclusive benefits such as invitation-only tiers or special perks to loyalty customers who regularly extend their contracts.

Showcasing partner rewards

Expand your reward selection with products and services from partner companies, displaying them in a visually-pleasing manner.

Friend referrals

Allow customers to invite their friends with a shareable custom link, and reward both parties when invited customers make their first purchase.

A customizable loyalty approach

Find the most fitting loyalty logic: point collection systems, progressive tiers, members-only perks, or a combination thereof.

Diverse reward portfolio

Offer more than just free internet service. Try benefits like: limited-time streaming subscriptions, event tickets, partner merch, etc.

Surprise & Delight

Send customers birthday rewards and other unexpected surprises to build an emotional connection. Use interactive quizzes and surveys to discover customer preferences.

Gamification and customer profiling

Set up digital challenges and offer social media contests to engage customers between renewals.

Strong app focus

Change customer behavior and encourage them to interact with your mobile app frequently by integrating the loyalty program into the app.

Discover more
of the possibilities
Book a demo

ebook

Learn everything about how to build a next-gen loyalty program

The Definitive Guide to
Creating a Successful
Loyalty Program

Getting loyalty programs
right from start to finish

Download ebook
use cases

Highlighted Loyalty
Program Use Cases for
Telecommunication

Support reward redemption through Mobile Wallet

Send customers unique coupon passes, which can be presented at physical locations and partner stores to redeem their reward.

Showcase rewards

Create enticing rewards that motivate customers to engage with their benefits over and over again.

Enhance marketing communication with loyalty data

Hyper-personalize your email communication with loyalty data, or use the data to offer more relevant upsells on services and devices.

use cases

Highlighted Loyalty Program Use Cases for Telecommunication

Support reward redemption through Mobile Wallet

Send customers unique coupon passes, which can be presented at physical locations and partner stores to redeem their reward.

Showcase rewards

Create enticing rewards that motivate customers to engage with their benefits over and over again.

Enhance marketing communication with loyalty data

Hyper-personalize your email communication with loyalty data, or use the data to offer more relevant upsells on services and devices.

guide

Loyalty Programs for
Telecommunication

A Comprehensive Guide

There are many other ways telco companies can benefit from a strong, well-designed loyalty program. This guide showcases all the must-have features, technologies and steps necessary to build a successful telecommunication loyalty program.

Read the guide
Partners who trust us

recognition