Loyalty
Programs
for Telecom

Engaging customers
Like Never Before
A common threat for telecom brands is the lack of a personal touch: once the deal is closed, no inherent loyalty is formed, and customers immediately start looking at other offers once their subscription ends.
Engaging customers
Like Never Before
A common threat for telecom brands is the lack of a personal touch: once the deal is closed, no inherent loyalty is formed, and customers immediately start looking at other offers once their subscription ends.
Challenges

Challenges in
Telecommunications

Customers are easily swayed
As services in telco are very similar, customers may quickly switch to another provider, unless they have an incentive to stay.
Lack of customer interaction
Telecom companies are looking for new ways to establish touchpoints with their customers, so they can better engage them.
Strong need for personalization
Collecting varied customer data can help struggling brands to remain relevant for buyers.
Let us help you reach your true potential!
Contact us
Design element for the industry solutions webpages.
solution

Key Features for the
Telecommunication
Industry

Rewarding subscription renewals.

Rewarding subscription renewals

Offer exclusive benefits such as invitation-only tiers or special perks to loyalty customers who regularly extend their contracts.

Design element for the industry solutions webpages.
Showcasing partner rewards.

Showcasing partner rewards

Expand your reward selection with products and services from partner companies, displaying them in a visually-pleasing manner.

Design element for the industry solutions webpages.
Friend referrals.

Friend referrals

Allow customers to invite their friends with a shareable custom link, and reward both parties when invited customers make their first purchase.

Design element for the industry solutions webpages.
A customizable loyalty approach.

A customizable loyalty approach

Find the most fitting loyalty logic: point collection systems, progressive tiers, members-only perks, or a combination thereof.

Design element for the industry solutions webpages.
Diverse reward portfolio.

Diverse reward portfolio

Offer more than just free internet service. Try benefits like: limited-time streaming subscriptions, event tickets, partner merch, etc.

Design element for the industry solutions webpages.
Surprise & Delight.

Surprise & Delight

Send customers birthday rewards and other unexpected surprises to build an emotional connection. Use interactive quizzes and surveys to discover customer preferences.

Design element for the industry solutions webpages.
Gamification and customer profiling.

Gamification and customer profiling

Set up digital challenges and offer social media contests to engage customers between renewals.

Design element for the industry solutions webpages.
Strong app focus. Strong app focus.

Strong app focus

Change customer behavior and encourage them to interact with your mobile app frequently by integrating the loyalty program into the app.

Design element for the industry solutions webpages.
Design element for the industry solutions webpages.
solution

Key Features for the Telecommunication Industry

Rewarding subscription renewals.

Rewarding subscription renewals

Offer exclusive benefits such as invitation-only tiers or special perks to loyalty customers who regularly extend their contracts.

Showcasing partner rewards.

Showcasing partner rewards

Expand your reward selection with products and services from partner companies, displaying them in a visually-pleasing manner.

Friend referrals.

Friend referrals

Allow customers to invite their friends with a shareable custom link, and reward both parties when invited customers make their first purchase.

A customizable loyalty approach.

A customizable loyalty approach

Find the most fitting loyalty logic: point collection systems, progressive tiers, members-only perks, or a combination thereof.

Diverse reward portfolio.

Diverse reward portfolio

Offer more than just free internet service. Try benefits like: limited-time streaming subscriptions, event tickets, partner merch, etc.

Surprise & Delight.

Surprise & Delight

Send customers birthday rewards and other unexpected surprises to build an emotional connection. Use interactive quizzes and surveys to discover customer preferences.

Gamification and customer profiling.

Gamification and customer profiling

Set up digital challenges and offer social media contests to engage customers between renewals.

Strong app focus. Strong app focus.

Strong app focus

Change customer behavior and encourage them to interact with your mobile app frequently by integrating the loyalty program into the app.

Discover more
of the possibilities
Book a demo
Design element for the industry solutions webpages.

ebook

Learn everything about how to build a next-gen loyalty program

The Definitive Guide to Creating a Successful Loyalty Program ebook.

The Definitive Guide to
Creating a Successful
Loyalty Program

Getting loyalty programs
right from start to finish

Download ebook
Design element for the industry solutions webpages.
use cases

Highlighted Loyalty
Program Use Cases for
Telecommunication

Support reward redemption through Mobile Wallet.

Support reward redemption through Mobile Wallet

Send customers unique coupon passes, which can be presented at physical locations and partner stores to redeem their reward.

Design element for the industry solutions webpages.
Showcase rewards.

Showcase rewards

Create enticing rewards that motivate customers to engage with their benefits over and over again.

Design element for the industry solutions webpages.
Enhance marketing communication with loyalty data.

Enhance marketing communication with loyalty data

Hyper-personalize your email communication with loyalty data, or use the data to offer more relevant upsells on services and devices.

Design element for the industry solutions webpages.
Design element for the industry solutions webpages.
use cases

Highlighted Loyalty Program Use Cases for Telecommunication

Support reward redemption through Mobile Wallet.

Support reward redemption through Mobile Wallet

Send customers unique coupon passes, which can be presented at physical locations and partner stores to redeem their reward.

Showcase rewards.

Showcase rewards

Create enticing rewards that motivate customers to engage with their benefits over and over again.

Enhance marketing communication with loyalty data.

Enhance marketing communication with loyalty data

Hyper-personalize your email communication with loyalty data, or use the data to offer more relevant upsells on services and devices.

Design element for the industry solutions webpages. Design element for the industry solutions webpages.
Design element for the industry solutions webpages.
guide

Loyalty Programs for
Telecommunication

A Comprehensive Guide

There are many other ways telco companies can benefit from a strong, well-designed loyalty program. This guide showcases all the must-have features, technologies and steps necessary to build a successful telecommunication loyalty program.

Read the guide
Loyalty programs for telecommunication.
Partners who trust us
Design element on Antavo's website
Logo line of partners working together with Antavo. Logo line of partners working together with Antavo.

recognition

Design element on Antavo's website
Antavo's listing in Gartner.
Antavo's inclusion in Forrester.