Loyalty Genius AI

No-Code
Loyalty Engine

An Enterprise-Ready
Loyalty Solution

Antavo’s Loyalty Engine provides a series of must-have loyalty program features that are sophisticated and flexible without sacrificing user-friendliness.

An Enterprise-Ready
Loyalty Solution

Antavo’s Loyalty Engine provides a series of must-have loyalty program features that are sophisticated and flexible without sacrificing user-friendliness.

Points Economy

Points Economy refers to a module in Antavo for managing point mechanics, such as point earning and spend, return/refunds, expirations, and more.

Point earn/accrual logic
Manage the number of points the customers can earn with transactional activities. The earn rules can be sophisticated based on segmentation and status and also based on the currency the member is transacting in.
Point redemption logic
Loyalty members can redeem the points they have collected for instant discounts during online or in-store checkout. Similarly to the earn rules, you can sophisticate the redemption options per currency or segment.
Multiple point balances
Utilize the ability to manage multiple point balances, dedicated to different activities, where e.g. members can collect "stars" for soft actions, and "tokens" for purchase actions.
Point expiration
Stop members from sitting on their points by setting an expiration date. Using Antavo’s Back-Office, you can choose from multiple different expiration types.
Pending points
Prevent fraudulent activities by introducing pending points, which only become available once the return period of the purchase has elapsed.
Return/refund
Exercise full control over product returns and service refunds (both full or partial) by automatically deducting the number of points customers earned with transactions.
Backend screenshot for Antavo's Points Economy. Frontend image for Antavo's Points Economy.

Points Economy

Points Economy refers to a module in Antavo for managing point mechanics, such as point earning and spend, return/refunds, expirations, and more.

Backend screenshot for Antavo's Points Economy. Frontend image for Antavo's Points Economy.

Point earn/accrual logic

Manage the number of points the customers can earn with transactional activities. The earn rules can be sophisticated based on segmentation and status and also based on the currency the member is transacting in.

Point redemption logic

Loyalty members can redeem the points they have collected for instant discounts during online or in-store checkout. Similarly to the earn rules, you can sophisticate the redemption options per currency or segment.

Multiple point balances

Utilize the ability to manage multiple point balances, dedicated to different activities, where e.g. members can collect "stars" for soft actions, and "tokens" for purchase actions.

Point expiration

Stop members from sitting on their points by setting an expiration date. Using Antavo’s Back-Office, you can choose from multiple different expiration types.

Pending points

Prevent fraudulent activities by introducing pending points, which only become available once the return period of the purchase has elapsed.

Return/refund

Exercise full control over product returns and service refunds (both full or partial) by automatically deducting the number of points customers earned with transactions.

Tier Management

Tiers and hidden ranks have a significant impact on loyalty programs. So we provide you with extensive, flexible capabilities to manage them.

Multiple tier structures supported
Antavo’s Back-office supports a wide range of tier structures, including point-based tiers, spend-based tiers and invitation-only tiers for VIP programs.
Tier expiration
Keep members on their toes and foster repeat purchases by making tiers expire after a specified time window of inactivity or seasonally.
Combinable tier elements
Mix and match various tier elements and loyalty features to build a ranking system that is unique to your brand, drives your KPIs and mobilizes your customers.
Frontend image for Antavo's tier management.

Tier Management

Tiers and hidden ranks have a significant impact on loyalty programs. So we provide you with extensive, flexible capabilities to manage them.

Frontend image for Antavo's tier management.

Multiple tier structures supported

Antavo’s Back-office supports a wide range of tier structures, including point-based tiers, spend-based tiers and invitation-only tiers for VIP programs.

Tier expiration

Keep members on their toes and foster repeat purchases by making tiers expire after a specified time window of inactivity or seasonally.

Combinable tier elements

Mix and match various tier elements and loyalty features to build a ranking system that is unique to your brand, drives your KPIs and mobilizes your customers.

No-Code Workflows

Our Workflows tool provides a no-code - low-code, approach to tailor the behavior of your loyalty program in a variety of ways, with no custom development required.

Sophisticated, always-on logic
Enjoy full creative freedom over your loyalty program: exclude items from point accrual, create surprise & delight experiences and customize how Antavo’s modules work.
Campaigns that support transactional and gamification activities
Create loyalty program campaigns centered around gamification or build incentives that go beyond the traditional, transaction-based approach.
Industry Blueprints
Speed up the configuration process of your loyalty program with a list of pre-defined loyalty blueprints that cover the most common reward scenarios.
Accessible drag & drop interface
The Workflows tool has a clear, easy-to-understand visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.
Safeguard against overspending
Protect your campaign budget by controlling how many points are getting distributed on a per-campaign or per-customer basis, using the Workflow’s built-in capabilities.
Backend image for Antavo's Workflows.

No-Code Workflows

Our Workflows tool provides a no-code - low-code, approach to tailor the behavior of your loyalty program in a variety of ways, with no custom development required.

Backend image for Antavo's Workflows.

Sophisticated, always-on logic

Enjoy full creative freedom over your loyalty program: exclude items from point accrual, create surprise & delight experiences and customize how Antavo’s modules work.

Campaigns that support transactional and gamification activities

Create loyalty program campaigns centered around gamification or build incentives that go beyond the traditional, transaction-based approach.

Industry Blueprints

Speed up the configuration process of your loyalty program with a list of pre-defined loyalty blueprints that cover the most common reward scenarios.

Accessible drag & drop interface

The Workflows tool has a clear, easy-to-understand visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.

Safeguard against overspending

Protect your campaign budget by controlling how many points are getting distributed on a per-campaign or per-customer basis, using the Workflow’s built-in capabilities.

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loyalty program features

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Partners who trust us
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recognition

Antavo's listing in Gartner.
Antavo's inclusion in Forrester.