I’ve always found customer loyalty to be an interesting topic. Have loyalty programs become less popular in recent years? Or have customers’ expectations changed, rather than their willingness to form [...]
If your brand specializes in luxury products, the following may sound familiar: most of your customers come in during the holiday season, only to disappear for years, giving your CRM [...]
McKinsey & Company has partnered up with the Business of Fashion yet again to deliver The State of Fashion 2020, the most recent edition of the annual report that keeps [...]
Customer loyalty conferences are a unique opportunity for marketers to network and share their knowledge. We provide you the most illustrious events of 2019.
Another decade has snuck up on us once again. As we all try to improve our own lifestyles in 2020 by setting New Year’s resolutions, certain industries are seeing changes [...]
Loyalty programs provide brands with valuable data, which can (and should) be used to fuel email personalization. See how Nike, Nordstrom, Ulta and DSW do it.
Antavo’s Loyalty Experience Kiosk has made its grand debut to the public, at a VIP exhibition at NRF 2020. Our futuristic in-store solution was officially unveiled to the public at [...]