Security

Data Protection Based on
ISO Standards

Client data protection is of the utmost importance at Antavo. In order to meet the highest of expectations, we continuously
improve our SaaS software.

Data Protection Based on
ISO Standards

Client data protection is of the utmost importance at Antavo. In order to meet the highest of expectations, we continuously improve our SaaS software.

Data Safety at the
Forefront

Data Safety at the
Forefront

Data security is the cornerstone of any loyalty program, therefore Antavo has built both its technology and company culture around the principle of keeping client information safe and sound at all times.

This includes:

  • A product that operates in accordance with ISO 27001 standards
  • An extended catalog of security policies, including a risk management and disaster recovery plan
  • Employee training enabling the team to efficiently react to crisis situations
  • Data backup measures

Security
Management

Security Management

Antavo’s policy framework was designed based on the ISO 27001 certification, which serves as a model for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving an information security management system. This entails documents and measures for:

  • Risk assessment
  • Security policy
  • Organization of information security
  • Asset management
  • Human resources security
  • Physical and environmental security
  • Communications and operations management
  • Access control
  • Information systems acquisition, development, and maintenance
  • Information security incident management
  • Business continuity management
  • Compliance

Compliance with
Personally Identifiable
Information (PII) laws

Compliance with
Personally Identifiable
Information (PII) laws

As a Data Processor (based on GDPR terminology) of Personally Identifiable Information (PII), Antavo provides a platform that meets the needs of even the highest regulated markets and industries in terms of security. We provide ways to support Data Controller processes and minimize any potential compliance risk. We constantly monitor upcoming regulations globally and make sure to provide compliant solutions ahead of time.

Currently tracked regulations:

  • GDPR
  • CCPA for California and other state-specific versions
  • EU sub-regulations (France & Belgium unique
    extensions)
  • LATAM localizations
  • APAC localizations
  • Planned regulations for China
  • APPI for Japan

How We Protect
Our Clients’ Data

In order to guarantee client data safety, Antavo offers
best-in-industry safety measures both technology and policy-wise:

Dedicated DPO

Antavo’s engineering team is directed by a dedicated Data Protection Officer, who is responsible for keeping the SaaS software up to date according to the latest safety standards.

Penetration management audits

To ensure our technology offers flawless protection and has no critical issues, we undergo a security audit twice a year.

Endpoint security

Following the strictest data protection laws, all APIs that forward personal information are protected with API signatures.

In-transit data encryption

In order to guarantee the safety of in-transit data, each and every API endpoint uses an encrypted connection secured by
industry-standard TLS encryption.

Data-leak countermeasures

We implement granular data controls so that only necessary information is forwarded through APIs to minimize the risk of an accidental data leak.

GDPR compliance

Antavo’s software and conduct are fully compliant with GDPR, ensuring that customers can maintain their right to control their data and enjoy privacy as necessitated.

Vulnerability management

Antavo’s internal policy dictates strict rules for each and every employee on how to handle client data, coupled with an established chain of authority within the organization.

Disaster Recovery Plan

In our extended Disaster Recovery Plan, we list a playbook for every expectable security risk, emergency, or disaster.

Availability

With three different Service Level Agreements available to choose from, we offer the highest level of availability to our clients.

Quality assurance

Antavo has a full team dedicated to testing any and all updates to its software, so the results go live without any security flaws.

Partners who trust us
Design element on Antavo's website
Logo line of partners working together with Antavo. Logo line of partners working together with Antavo.

recognition

Design element on Antavo's website
Antavo's listing in Gartner.
Antavo's inclusion in Forrester.
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