Customer
Loyalty Reports

Antavo continuously monitors and reports on trends, attitudes, and developments in the loyalty market.

Download our global reports or dive into the regional data below.

Banner showcasing all of Antavo's Global Customer Loyalty Reports.

Global Customer
Loyalty Report 2023

Get an in-depth look at how companies are investing in loyalty marketing now. And learn what loyalty executives say are the most important trends for the future.

79%
of companies with loyalty programs plan to revamp in the next three years
68%
of companies plan to increase investment in customer retention
94%
of respondents say that the focus should be on loyalty in light of the inflation crisis
Banner for downloading the Global Customer Loyalty Report 2023 on the report's listing page of Antavo's website
Download report

Global Customer
Loyalty Report 2022

Get unprecedented insight into how loyalty executives view the biggest challenges and trends in loyalty programs.

93%
of companies with a loyalty program have a positive ROI
77%
of companies with a loyalty program plan to reward non-transactional behavior
1.8x
higher return on investment reported by tiered loyalty programs
Banner for downloading the Global Customer Loyalty Report 2022 on the report's listing page of Antavo's website. Banner for downloading the Global Customer Loyalty Report 2022 on the report's listing page of Antavo's website.
Download report

Regional
Loyalty Reports 2022

Discover key opportunities and loyalty trends for your area by diving into our region-specific loyalty insights.

Cover for the Regional Customer Loyalty Report 2022 - North America
Read the NA report
 Cover for the Regional Customer Loyalty Report 2022 - APAC
Read the APAC report
 Cover for the Regional Customer Loyalty Report 2022 - Europe
Read the Europe report

Video Library
for the Reports

Loyalty pays back! 2023 Loyalty Report highlights

In-depth webinar discussing the key findings of the 2023 report

30 min watch

It’s time to take action! Loyalty Report highlights

1 min watch

Key takeaways from the report’s contributors

5 min watch

In-depth webinar discussing the key findings of the global report

55 min watch

Take a peek at what’s inside the printed Global Report

6 min watch

Expert webinar about the loyalty benchmarks for North America

54 min watch

A webinar analyzing the leading APAC loyalty program trends

50 min watch

Webinar with European loyalty experts about top regional trends

49 min watch

A Glimpse Inside the Printed Customer Loyalty Reports

2 min watch

A quick look into the printed North America Report

1 min watch

What’s Inside the Printed APAC Report?

2 min watch

Gain an Insight Into the Printed Europe Report

1 min watch
Partners who trust us
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recognition

Antavo's listing in Gartner.
Antavo's inclusion in Forrester.