Reports ‘22
2022

Customer Loyalty
Reports

Antavo continuously monitors and reports on trends, attitudes and developments in the loyalty market. Download our most successful report to date, the Global Customer Loyalty Report, or dive into the regional data below.

Global Customer
Loyalty Report 2022

It’s Time to Take Action

Banner for downloading the Global Customer Loyalty Report 2022 on the report's landing page of Antavo's website. Banner for downloading the Global Customer Loyalty Report 2022 on the report's landing page of Antavo's website.

Global Customer
Loyalty Report 2022

It’s Time to Take Action

Want to know what’s happening in your region?
Check out our regional reports

Cover for the Regional Customer Loyalty Report 2022 - North America
Read the NA report
 Cover for the Regional Customer Loyalty Report 2022 - APAC
Read the APAC report
 Cover for the Regional Customer Loyalty Report 2022 - Europe
Read the Europe report

Video Library
for the Reports

It’s time to take action! Loyalty Report highlights

Key takeaways from the report’s contributors

5 min watch

In-depth webinar discussing the key findings of the global report

55 min watch

Take a peek at what’s inside the printed Global Report

6 min watch

Expert webinar about the loyalty benchmarks for North America

54 min watch

A webinar analyzing the leading APAC loyalty program trends

50 min watch

Webinar with European loyalty experts about top regional trends

50 min watch

Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

72%

of companies with loyalty programs plan to revamp in the next three years

93.1%

of companies with a loyalty program have a positive ROI

1.8x

higher return on investment reported by tiered loyalty programs

With survey data from over 320 CMOs, CRM executives, and loyalty professionals, you’ll have a better understanding of how companies are investing in loyalty right now.

And, based on a behavioral data set of over 25.8 million loyalty member actions, you’ll get insight into which loyalty features make the biggest impact.

Use the report to inform your customer loyalty strategy for 2022 and beyond.

In the global report, you’ll find:

Wondering what’s in store for the future of customer loyalty?

Download the global report

In the regional reports, you’ll find:

Curious about the key loyalty statistics in your region?

Check out the regional reports
Partners who trust us
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recognition

Antavo's listing in Gartner.
Antavo's inclusion in Forrester.