Loyalty
Programs
for
Shopping Malls

Engage and Incentivize
Your Customers Under One Roof
Malls, plazas and shopping centers benefit the most from emotional loyalty, as customers who feel attached to a place visit more frequently, spend more time there and engage more with the services available. But to make this happen, shopping malls require a next-gen loyalty solution.
Engage and Incentivize
Your Customers Under One Roof
Malls, plazas and shopping centers benefit the most from emotional loyalty, as customers who feel attached to a place visit more frequently, spend more time there and engage more with the services available. But to make this happen, shopping malls require a next-gen loyalty solution.
Challenges

The Challenges Faced by
Shopping Centers

Targeting a younger audience
The largest demographic frequenting malls is Millennials. Catering to them requires a strong mobile focus, experiential offers and exclusivity.
Lack of
customer data
Without a convenient way to identify in-store customers, shoppers remain anonymous, thus preventing any meaningful personalization.
No unified
experience
Customers are looking for features that save both time and money. Introducing a unified solution for all tenants is the answer.
Let us help you reach your true potential!
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solution

Key Features for
Shopping Centers

Coalition loyalty program

Coalition programs unite multiple brands under one roof, allowing members to earn points at one store and redeem them at another.

Tenant managements

Review and compare tenant performance using a series of dashboards and analytics.

Gamified engagement

Promote product discovery with treasure hunts, create virality with social media contests, and encourage friend referrals.

In-store customer identification

Learn more about members’ shopping habits by using card linking, cloud printers and receipt scanning to identify them.

Real-time reward redemption

Enable customers to conveniently earn and redeem points at the counter using deep POS integration or a Coalition Loyalty Hub.

Push notifications

Use advanced geolocation, beacon technology and smartphone apps to send people relevant offers when they enter the building.

Mobile solutions

Attract smartphone-loving Millennials by expanding your native app with loyalty features or using Antavo’s Mobile Wallet solution.

Customer profiling

Incentivize quiz and survey completion to discover customers’ likes and dislikes, favorite brands, habits and personalities.

solution

Key Features for Shopping Centers

Coalition loyalty program

Coalition programs unite multiple brands under one roof, allowing members to earn points at one store and redeem them at another.

Tenant management

Review and compare tenant performance using a series of dashboards and analytics.

Gamified engagement

Promote product discovery with treasure hunts, create virality with social media contests, and encourage friend referrals.

In-store customer identification

Learn more about members’ shopping habits by using card linking, cloud printers and receipt scanning to identify them.

Real-time reward redemption

Enable customers to conveniently earn and redeem points at the counter using deep POS integration or a Coalition Loyalty Hub.

Push notifications

Use advanced geolocation, beacon technology and smartphone apps to send people relevant offers when they enter the building.

Mobile solutions

Attract smartphone-loving Millennials by expanding your native app with loyalty features or using Antavo’s Mobile Wallet solution.

Customer profiling

Incentivize quiz and survey completion to discover customers’ likes and dislikes, favorite brands, habits and personalities.

If you want to learn more about the
coalition loyalty capabilities,
check out our related product pages
Product Portfolio

worksheet

Work out the best incentives for your customers

Rewards Planning
Worksheet

A ready-to-use reward worksheet that features inspirational examples
and useful advice.

Download worksheet
use cases

Highlighted Loyalty
Program Use Cases for
Shopping Malls

Display tenant offers

Tenants can upload loyalty offers directly to Antavo’s platform. Once offers are approved, customers can see all available offers in one place.

Reach Millennials via Mobile Passes

Available on all phone systems, the Mobile Wallet can store members’ digital loyalty cards, redeemable coupons and event passes.

In-store enrollment and identification

Customers can scan a QR code to register while waiting in line, then show the cashier their Loyalty ID to earn points right away with their purchase.

use cases

Highlighted Loyalty Program Use Cases for Shopping Malls

Display tenant offers

Tenants can upload loyalty offers directly to Antavo’s platform. Once offers are approved, customers can see all available offers in one place.

Reach Millennials via Mobile Passes

Available on all phone systems, the Mobile Wallet can store members’ digital loyalty cards, redeemable coupons and event passes.

In-store enrollment and identification

Customers can scan a QR code to register while waiting in line, then show the cashier their Loyalty ID to earn points right away with their purchase.

guide

Loyalty Programs for
Shopping Malls

A Comprehensive Guide

In order to attract customers to your malls, you need a sound, sophisticated loyalty solution. This guide showcases all the must-have features, technologies and steps necessary for a successful mall loyalty program.

Read the guide
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