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Loyalty AI

Get Relevant,
Actionable Insights

We provide specialized loyalty AI, which helps you reduce churn, prevent fraudulent actions and predict the next best action based on accurate loyalty data.

Get Relevant,
Actionable Insights

We provide specialized loyalty AI, which helps you reduce churn, prevent fraudulent actions and predict the next best action based on accurate loyalty data.

Loyalty Member
Fraud Detection
Because loyalty points, coupons and rewards hold real monetary value, we implemented multiple fraud detection measures to prevent exploitation of the system.
Loyalty Member Fraud
Detection
Because loyalty points, coupons and rewards hold real monetary value, we implemented multiple fraud detection measures to prevent exploitation of the system.

Fraud Detection Workflows

Antavo’s Back-office comes with a series of
built-in workflows that are designed to run regularly scheduled checks for the most common fraudulent patterns, including transactions made outside of opening hours, outlier transactions and similar transactions.

Customizable Fraud
Detection Rules

Enjoy full control over the fraud detection mechanism. Modify the rules that determine when the system flags customers as fraudulent and set up custom notification triggers.

Next Best
Loyalty Offer

Next Best Offer refers to the process of understanding customer preferences and automatically scheduling loyalty offers to continuously engage customers in the long term.

Collect valuable information regarding customer habits through profiling and other means, and use that data to fuel your own prediction engine.
Instead of re-building your existing process for deciding the next best offer from scratch, we supply your marketing automation provider with loyalty data to make the results even more accurate.
After calculating the Next Best Offer for your customers, Antavo helps you deliver that offer through a wide variety of channels, including mobile app, website, email or even in-store.
By connecting our store assistant portal to a tablet or Kiosk, you can deliver relevant offers in your stores, driving a better in-store customer journey.

Next Best
Loyalty Offer

Next Best Offer refers to the process of understanding customer preferences and automatically scheduling loyalty offers to continuously engage customers in the long term.

Custom Actions for Your Prediction Engine

Collect valuable information regarding customer habits through profiling and other means, and use that data to fuel your own prediction engine.

Loyalty-Empowered Decision Making

Instead of re-building your existing process for deciding the next best offer from scratch, we supply your marketing automation provider with loyalty data to make the results even more accurate.

Enhanced NBO Distribution

After calculating the Next Best Offer for your customers, Antavo helps you deliver that offer through a wide variety of channels, including mobile app, website, email or even in-store.

Store Assistant Portal

By connecting our store assistant portal to a tablet or Kiosk, you can deliver relevant offers in your stores, driving a better in-store customer journey.

Loyalty Member
Churn Prediction
Customer churn is a prevalent issue, which is why we implemented a machine learning algorithm that helps analyze loyalty member behavior and identify those at risk of churning.
Loyalty Member
Churn Prediction
Customer churn is a prevalent issue, which is why we implemented a machine learning algorithm that helps analyze loyalty member behavior and identify those at risk of churning.

Receive Accurate Churn
Prediction

Antavo’s Loyalty AI analyzes historical data to identify key customer behaviors and predict future actions. A churn score is attached to each customer profile and is updated regularly.

Utilize Proactive Retention

Use churn prediction to identify and remove the causes of customer attrition. Proactively engage buyers who are at risk of churning and avoid unnecessary discounts.

Partners who trust us

recognition

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