Let’s be real: customers aren’t loyal by default. 7 shoppers out of 10 have no clear idea of which store […]

Repeat purchases are the lifeblood of retail: this is a universal truth in customer retention. Really, repeat customers are 130% more […]

Do you want to reward your customers, but without giving up your margin? Are you looking to go beyond “strictly business” […]

Whether you are selling in-store, online or through a mobile app, a seamless customer experience is vital. And that’s what a POS loyalty program gives you.

Most mature businesses change their focus from customer acquisition towards building customer loyalty and creating relationships with their best shoppers. […]

If your target customer base includes millennials, it can be tough to get your message across. Here are some tips for communicating your brand and products effectively.

Ready to learn about the best loyalty program practices in China? Discover the trends, strategies and features for success in China.

World is shifting. Traditional points-based loyalty programs don’t cut it anymore, especially in fashion. No one wants to look cheap. […]

How to avoid customers getting bored with your loyalty program’s rewards? Take inspiration from the Lancome loyalty program and 4 other providers.

Yesterday Amazon announced its cross-platform, self-service loyalty feature, and this might be very exciting if you work as a marketer. […]

Did Starbucks, American Airlines and Uber really make loyalty program mistakes? We explore how big brands are trying to update their customer loyalty tactics in this blog post.

Two things will help you secure loyalty from your customers. By choosing better exit-intent popups you avoid the risk of annoying your customers.