I’ve always found customer loyalty to be an interesting topic. Have loyalty programs become less popular in recent years? Or have customers’ expectations changed, rather than their willingness to form [...]
At the moment, demand for petrol products is still going strong, but there’s change on the horizon, threatening the status quo between drivers and forecourts. Fuel retailers need to focus [...]
If your brand specializes in luxury products, the following may sound familiar: most of your customers come in during the holiday season, only to disappear for years, giving your CRM [...]
McKinsey & Company has released The State of Fashion 2020 report, expressing concerns for fashion retail. We take a look at how to overcome these challenges.
Customer loyalty conferences are a unique opportunity for marketers to network and share their knowledge. We provide you the most illustrious events of 2020.
Another decade has snuck up on us once again. As we all try to improve our own lifestyles in 2020 by setting New Year’s resolutions, certain industries are seeing changes [...]