Customer Loyalty Analysis: Tapping Into the Power of Cohorts
We all know when it’s done right, loyalty programs are great for retail businesses – and also for their customers. But a true online retail professional is never pleased just [...]
Viral Marketing Campaigns – 5 Things You Can Learn From Them
How to use video marketing, snapchat and humour to make your brand lovable? Find out the answers from these viral marketing campaigns.
How To Build Fashion Brand Loyalty
As all seasoned retailers and brands will know, peak season is the most important trading period in the year. It’s also the most prominent engagement period for you and your [...]
5 Tactics So Loyalty Members Won’t Sit on Their Points
Are people stocking up their loyalty points, then sitting on them? Don’t underestimate this problem! In this guide we share 5 tactics to avoid this scenario.
Zalando Rewards Case File
Zalando challenges Amazon. The online fashion retail marketplace may beat Amazon in prices, delivery service and positive customer experience. But can it beat Amazon when it comes to customer loyalty? Let’s find out!
11 Experts Explain How To Improve Customer Experience in the Future
Our team has been talking to experts in the world of European fashion and retail technology to learn more about which business trends to keep an eye on in the [...]