Loyalty Blog

Articles by Anna Cheung • March 1, 2016 • 9 min read

Brand Your Live Chat Language to Create Customer Loyalty

If you can connect to your customers on an emotional level, you can gain their trust, leading them to lifelong loyalty.

Webinars by Zsuzsa Kecsmar • February 24, 2016 • 1 min read

How Ecommerce Stores Can Create Lovable Shopping Experiences

Did you know that 73% of customers expect kind customer support and positive shopping experiences? Besides your product, this makes […]

Customer loyalty factsheet
Infographics by Timi Garai • February 3, 2016 • 3 min read

Interesting Facts About Loyalty

Interested in how positive customer experience, shared value, and trust can help you earn your customers’ love? Want to know how loyal customers can help increase your revenue? Find the answers in this customer loyalty factsheet.

Loyalty Cards – Why They Are Only A First Step Building Loyalty
Videos by Timi Garai • November 13, 2015 • 1 min read

Loyalty Cards – Why They Are Only A First Step Building Loyalty

Loyalty cards are no longer a sophisticated strategy for companies who want to keep you as customer in the long run. In this video, we have collected 3 factors why we think that should move on from this classic approach.

Can a Loyalty Program Really Boost Customer Loyalty?
Articles by Timi Garai • October 22, 2015 • 8 min read

Can a Loyalty Program Really Boost Customer Loyalty?

A loyalty program can achieve its purpose, only if it has the right ingredients. Here are five must-have factors that allies reaching its goals.

10 Practical Methods to Keep Customers on Board
Articles by Attila Kecsmar • September 24, 2015 • 6 min read

10 Practical Methods to Keep Customers on Board

Do you find it hard to keep customers in the long run? Use these 10 practical methods to ensure customer retention.

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