Loyalty Blog

Articles by Niraj Ranjan • May 17, 2016 • 8 min read

8 Ecommerce Pitfalls to Avoid for Having a Successful Business

Make sure to avoid common ecommerce pitfalls such as not promoting word-of-mouth via customer reviews and endorsements, not using email marketing or using way too much, and not including enough details to help your customers make an informed purchase.

5 Core Principles of Launching an International Ecommerce Store
Articles by Timi Garai • March 10, 2016 • 10 min read

5 Core Principles of Launching an International Ecommerce Store

Want to start a global ecommerce store? Then here are the 5 critical considerations of a successful launch.

Articles by Anna Cheung • March 1, 2016 • 9 min read

Brand Your Live Chat Language to Create Customer Loyalty

If you can connect to your customers on an emotional level, you can gain their trust, leading them to lifelong loyalty.

Webinars by Zsuzsa Kecsmar • February 24, 2016 • 1 min read

How Ecommerce Stores Can Create Lovable Shopping Experiences

Did you know that 73% of customers expect kind customer support and positive shopping experiences? Besides your product, this makes […]

Customer loyalty factsheet
Infographics by Timi Garai • February 3, 2016 • 3 min read

Interesting Facts About Loyalty

Interested in how positive customer experience, shared value, and trust can help you earn your customers’ love? Want to know how loyal customers can help increase your revenue? Find the answers in this customer loyalty factsheet.

10 Practical Methods to Keep Customers on Board
Articles by Attila Kecsmar • September 24, 2015 • 6 min read

10 Practical Methods to Keep Customers on Board

Do you find it hard to keep customers in the long run? Use these 10 practical methods to ensure customer retention.

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