In 2020, executives voted customer experience a top priority for their companies. This signifies a paradigm shift in customer retention that emphasizes personalized customer journeys more than discounts.
From creating VIP groups or rewarding customers’ daily activities, there are many ways to foster a like-minded community to boost loyalty. Find out how.
When it comes to deciding whether or not to enroll in a loyalty program, customers always gravitate towards reward programs that are well-presented and have a clear value proposition. That’s why it’s pivotal for companies to make a strong first impression, whether that be through the look and feel of their membership program, or through the in-store experience during checkout.
Take a look at how the Love, Bonito loyalty program puts a new spin on omnichannel reward programs, with the Book a Stylist and Mobile Wallet features.
The world is moving towards a new customer reality, where more and more customers are engaging with their favorite brands using their smartphones. This audience also craves new experiences, pressuring
marketers and CRM executives to deliver new and exciting reward campaigns.
Gathering customer information through Gamified Profiling enables you to personalize all your marketing activities, engaging both new and old customers.
Join us and explore the 12 most important loyalty email types you should send out to members in order to keep them happy and engaged.
In this article, you will learn how to write a loyalty program FAQ section, because asking the right questions to educate your audience is key.
Pure-play loyalty vendors is a new description coined by Gartner. As a pure-play loyalty provider ourselves, let us explain this term to you in more detail.
A loyalty program can be a real headache if you don’t plan the basic details. Here are 10 unmissable steps to consider for launching a program.
In order to produce great results, you need tools that are not only capable of helping you achieve your goals, but also tools that synergize with each other to maximize your efficiency.
Bring your loyalty program to Salesforce with a convenient and effective integration presented by Antavo.
