We all know when it’s done right, loyalty programs are great for retail businesses – and also for their customers. But a true online retail professional is never pleased just [...]
Are people stocking up their loyalty points, then sitting on them? Don’t underestimate this problem! In this guide we share 5 tactics to avoid this scenario.
Zalando challenges Amazon. The online fashion retail marketplace may beat Amazon in prices, delivery service and positive customer experience. But can it beat Amazon when it comes to customer loyalty? Let’s find out!