Loyalty Blog

What are the differences between using a third-party tool and an in-house development team to create your loyalty program? Find out from this blog post.

It’s Not Science Fiction – What eCommerce Logistics Will Look Like in 2020 3D printing, drones and driverless vehicles have already started to revolutionize ecommerce logistics. For deeper insights on the latest trends in logistics, here is an infographic from our friends at 2Flow.

Read what tried and used tactics eCommerce experts recommend to build customer loyalty.

56% of shoppers leave loyalty programs because of irrelevant offers. How to overcome this challenge? Build a value-orientated loyalty program. Here’s how.

On September 15th we held a webinar together with Marcin Borowski, a support hero at LiveChat. If you missed this […]

23 billion text messages are sent every day globally, and 97% of them are opened. Why is SMS marketing on the rise? Find out from our article and infographic.

Make sure to avoid common ecommerce pitfalls such as not promoting word-of-mouth via customer reviews and endorsements, not using email marketing or using way too much, and not including enough details to help your customers make an informed purchase.

Want to start a global ecommerce store? Then here are the 5 critical considerations of a successful launch.

If you can connect to your customers on an emotional level, you can gain their trust, leading them to lifelong loyalty.

Did you know that 73% of customers expect kind customer support and positive shopping experiences? Besides your product, this makes […]

Interested in how positive customer experience, shared value, and trust can help you earn your customers’ love? Want to know how loyal customers can help increase your revenue? Find the answers in this customer loyalty factsheet.

Do you find it hard to keep customers in the long run? Use these 10 practical methods to ensure customer retention.