Loyalty Blog

Articles by Klari Nemeth • June 21, 2018 • 8 min read

Loyalty Platform Providers – Why Outsource Your Loyalty Program?

What are the differences between using a third-party tool and an in-house development team to create your loyalty program? Find out from this blog post.

How eCommerce Logistics Will Look Like in the Future?
Infographics by Timi Garai • June 14, 2018 • 2 min read

How eCommerce Logistics Will Look Like in the Future?

It’s Not Science Fiction – What eCommerce Logistics Will Look Like in 2020 3D printing, drones and driverless vehicles have already started to revolutionize ecommerce logistics. For deeper insights on the latest trends in logistics, here is an infographic from our friends at 2Flow.

18 Ecommerce Tactics Experts Use to Build Customer Loyalty
Articles by Timi Garai • June 7, 2018 • 12 min read

18 Ecommerce Tactics Experts Use to Build Customer Loyalty

Read what tried and used tactics eCommerce experts recommend to build customer loyalty.

How Can You Build Customer Trust?
Articles by Timi Garai • June 13, 2017 • 10 min read

How Can You Build Customer Trust?

56% of shoppers leave loyalty programs because of irrelevant offers. How to overcome this challenge? Build a value-orientated loyalty program. Here’s how.

Webinars by Timi Garai • September 22, 2016 • 5 min read

[Webinar Recap] Gear Up to Create a Great Holiday Customer Experience

On September 15th we held a webinar together with Marcin Borowski, a support hero at LiveChat. If you missed this […]

Infographics by Timi Garai • July 21, 2016 • 3 min read

A Shocking Trend: Is SMS Marketing Really on the Rise?

23 billion text messages are sent every day globally, and 97% of them are opened. Why is SMS marketing on the rise? Find out from our article and infographic.

Articles by Niraj Ranjan • May 17, 2016 • 8 min read

8 Ecommerce Pitfalls to Avoid for Having a Successful Business

Make sure to avoid common ecommerce pitfalls such as not promoting word-of-mouth via customer reviews and endorsements, not using email marketing or using way too much, and not including enough details to help your customers make an informed purchase.

5 Core Principles of Launching an International Ecommerce Store
Articles by Timi Garai • March 10, 2016 • 10 min read

5 Core Principles of Launching an International Ecommerce Store

Want to start a global ecommerce store? Then here are the 5 critical considerations of a successful launch.

Articles by Anna Cheung • March 1, 2016 • 9 min read

Brand Your Live Chat Language to Create Customer Loyalty

If you can connect to your customers on an emotional level, you can gain their trust, leading them to lifelong loyalty.

Webinars by Zsuzsa Kecsmar • February 24, 2016 • 1 min read

How Ecommerce Stores Can Create Lovable Shopping Experiences

Did you know that 73% of customers expect kind customer support and positive shopping experiences? Besides your product, this makes […]

Customer loyalty factsheet
Infographics by Timi Garai • February 3, 2016 • 3 min read

Interesting Facts About Loyalty

Interested in how positive customer experience, shared value, and trust can help you earn your customers’ love? Want to know how loyal customers can help increase your revenue? Find the answers in this customer loyalty factsheet.

10 Practical Methods to Keep Customers on Board
Articles by Attila Kecsmar • September 24, 2015 • 6 min read

10 Practical Methods to Keep Customers on Board

Do you find it hard to keep customers in the long run? Use these 10 practical methods to ensure customer retention.

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