CASE STUDY

toys”r”us

An omnichannel loyalty program built for a
global retail enterprise
Global toy retailer Toys”R”Us was looking for a loyalty solution that answered to pressing challenges, including optimizing cost-effectiveness. They sought to merge their regional loyalty programs into one without losing value, and introduce top-of-the-line loyalty features, such as gamification and omnichannel card management.
Attila Kecsmar
CEO and Co-founder at Antavo
“We were tasked with meeting the needs of various Toys”R”Us regional branches, each with their own expectations. From omnichannel loyalty to customer retention and smart customer management, we were able to deliver a solution to Toys”R”Us that fit their enterprise needs.”

Download the Toys”R”Us Case Study

Attila Kecsmar
CEO and Co-founder at Antavo
“We were tasked with meeting the needs of various Toys”R”Us regional branches, each with their own expectations. From omnichannel loyalty to customer retention and smart customer management, we were able to deliver a solution to Toys”R”Us that fit their enterprise needs.”
Loyalty program
highlights

Loyalty program
management in

multiple markets, including
Germany, Switzerland,
Austria, France & Australia

Exciting features like
tiers & birthday rewards

as well as sweepstakes,
premium benefits, and other
incentives

Point and turnover
calculation

to support efficient,
cost-effective program
management

Discover How Antavo Helped Toys”R”Us
Unify the Loyalty Experience Across Borders
Download case study
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