CASE STUDY

represent
Prestige Club

The loyalty program that generated 1,600
registrations in just two weeks
British high-end streetwear label Represent set out to improve the customer experience and boost sales with better data through a loyalty program.

From the start, the company sought to incorporate instant gratification elements into the program to make members feel valued.
Stefan Lewis
Head of Digital & E-commerce, Represent Clo
“Represent Prestige saw success from the very beginning, with 1,600 customers enrolling during the first two weeks. A big highlight of the loyalty program was its strong focus on customer experience, and it felt like a natural part of the brand.”

Download the Represent Case Study

Stefan Lewis
Head of Digital & E-commerce, Represent Clo
“Represent Prestige saw success from the very beginning, with 1,600 customers enrolling during the first two weeks. A big highlight of the loyalty program was its strong focus on customer experience, and it felt like a natural part of the brand.”
Loyalty program
highlights

Instant gratification experiences

with access to free
worldwide shipping &
Represent credit

A multi-level tier
system

with five membership
levels and a special VIP
category

Incentivizes a wide range of actions

including registration,
social sharing and
newsletter signup

Discover How Antavo Helped Represent Build an
Experience-Driven Loyalty Program Focusing on Exclusivity
Download case study
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