Loyalty Blog

Promoting a loyalty program in store is an absolute must to increase footfall and have a comprehensive omnichannel customer retention strategy.

Customer lifetime value. CLV. Lifetime customer value. People call this metric by many names, but they all mean the same […]

If your brand specializes in luxury products, the following may sound familiar: most of your customers come in during the […]

Another decade has snuck up on us once again.  As we all try to improve our own lifestyles in 2020 […]

Loyalty programs provide brands with valuable data, which can (and should) be used to fuel email personalization. See how Nike, Nordstrom, Ulta and DSW do it.

Incentivizing the right behavior is the cornerstone of customer retention. But with so much noise on the market, it is […]

You can’t rush perfection, they say. This especially rings true when planning a transformative decision, such as choosing from the […]

The digitization of consumerism has had a dramatic impact on the retail landscape. A once seasonal and static business has […]

Today’s retailers understand that loyalty increases customer lifetime value, return on investment (ROI), and positive brand awareness. Loyalty is built […]

There’s a growing challenge for retailers all around the world: the inability to reconnect with customers once they leave the […]

Italian-born luxury fashion retailer built a loyalty program with Antavo. The loyalty program ROI was beyond expectations, and it increased revenue by more than €16m!

Running an omnichannel loyalty program is quite a challenge for beverage retailers. We show you how Beer Hawk’s Beer Tokens have managed to succeed.