Love, Bonito CASE STUDY
An exclusive and community-driven reward
experience from Singapore
As a brand characterized by a strong sense of community, Love, Bonito set out to target modern Asian women by providing special treatment through a loyalty program. Moreover, the brand wanted to use the reward program to improve the omnichannel customer journey and create a vehicle to test and push specific initiatives.
Members receive birthday perks, surprise rewards, and other benefits based on their tier
Gold members can book a
private session with one of the
brand’s Styles Ambassadors
Customers are able to identify
themselves in-store with a digital
loyalty card
“Our loyalty program, LBCommunity+ serves as a love letter to our customers, who we affectionately refer to as our #LBCommunity. Listening and responding to our customer’s needs to become part of our community and enjoy engaging content and perks is what Love, Bonito believes in and we are thrilled with the ability to adapt the LBCommunity+ Loyalty program to the changing and growing expectations of our customers.”
Vanessa Yeo Barger
VP Brand, Love, Bonito
Discover how Antavo
helped Love, Bonito
create an
omnichannel loyalty solution to strengthen brand love
