In 2020, executives voted customer experience a top priority for their companies. This signifies a paradigm shift in customer retention that emphasizes personalized customer journeys more than discounts. Luckily for [...]
Curious whether loyalty programs are more fitted for customer retention or acquisition? How about both? Read our article to learn about the best approaches.
Find out how the Bergzeit loyalty program — empowered by Antavo — uses a Strava tracker integration to cater to an athletic-minded loyalty community.