Global Customer
Loyalty Report
2022

It’s time to take action

Explore the landscape of customer loyalty, loyalty softwares and loyalty technologies in this in-depth report. From customer satisfaction to tiered program benchmarks, you find all the statistics you need.

Download the report
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Check out our regional reports

Reports & insights video library

It’s time to take action! Loyalty Report highlights

1 min watch

Key takeaways from the report’s contributors

5 min watch

In-depth webinar discussing the key findings of the global report

55 min watch

Take a peek at what’s inside the printed Global Report

6 min watch

Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

72%

of companies with loyalty programs plan to revamp in the next three years

93.1%

of companies with a loyalty program have a positive ROI

1.8x

higher return on investment reported by tiered loyalty programs

With survey data from over 320 CMOs, CRM executives, and loyalty
professionals,
you’ll have a better understanding of how companies
are investing in loyalty right now.

And, based on a behavioral data set of over 25.8 million loyalty member actions, you’ll get insight into
which loyalty features make the biggest impact.

Use the report to inform your customer loyalty strategy for 2022 and beyond.

Inform your strategy with our report, which includes:

Insights directly from loyalty professionals who are in charge of loyalty strategy in their organizations

Global loyalty trends, including N. America, Europe, APAC, and the Middle East

Industry-first, in-depth survey results on investment and ROI

A look at current trends and challenges, plus expected challenges for the next three years and strategies to overcome them

Antavo's Global Customer Loyalty Report 2022.
Image next to the download form for the Antavo's Global Customer Loyalty Report 2022.

Download the
Global Customer
Loyalty Report 2022

It’s time to take action