Global Customer Loyalty Report 2022

Promotions

Build and launch personalised campaigns quickly

Points Economy

Set up all point-related activities in one place

Tier Management

Customize tiers like never before

Clubs

Let your customers earn and burn points together

Rewards

Build a personalized rewards catalog

Workflows

Manage your loyalty logic with a flexible, no-code loyalty tool

Digital Wallet

Design a digital loyalty card that’s always on hand

Challenges

Shape customer behavior in a gamified way

Receipt Scanning

Capture invisible retail purchases

Gamification and Referrals

Engage members with real gamification

Data Management
and Compliance

Full peace of mind for data handling

Security

See why businesses trust Antavo

Performance

Scale your program with your needs

Quarterly Product Releases

Follow the latest developments

API Documentation

Learn more about our API-driven tech

User Manual

Familiarize yourself with our products

Reports & insights video library

It’s time to take action! Loyalty Report highlights

1 min watch

Key takeaways from the report’s contributors

5 min watch

In-depth webinar discussing the key findings of the global report

55 min watch

Take a peek at what’s inside the printed Global Report

6 min watch

Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

0%

of companies with loyalty programs plan to revamp in the next three years

0.1%

of companies with a loyalty program have a positive ROI

1.0x

higher return on investment reported by tiered loyalty programs

With survey data from over 320 CMOs, CRM executives, and loyalty
professionals,you’ll have a better understanding of how companies
are investing in loyalty right now.

And, based on a behavioral data set of over 25.8 million loyalty member actions, you’ll get insight into
which loyalty features make the biggest impact.

Use the report to inform your customer loyalty strategy for 2022 and beyond.

Inform your strategy with our report, which includes:

Insights directly from loyalty professionals who are in charge of loyalty strategy in their organizations

Global loyalty trends, including N. America, Europe, APAC, and the Middle East

Industry-first, in-depth survey results on investment and ROI

A look at current trends and challenges, plus expected challenges for the next three years and strategies to overcome them

Become a partner

Partnership newsletter

Become a partner

Partnership newsletter

Global Customer
Loyalty Report
2022

Reports & insights video library

Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

0%

0.1%

1.0x

With survey data from over 320 CMOs, CRM executives, and loyalty
professionals,you’ll have a better understanding of how companies
are investing in loyalty right now.

Inform your strategy with our report, which includes:

Become a partner

Partnership newsletter

Global Customer Loyalty Report 2022

Reports & insights video library

Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

0%

0.1%

1.0x

With survey data from over 320 CMOs, CRM executives, and loyalty professionals,you’ll have a better understanding of how companies are investing in loyalty right now.

Inform your strategy with our report, which includes:

Global Customer
Loyalty Report
2022

With survey data from over 320 CMOs, CRM executives, and loyalty
professionals,you’ll have a better understanding of how companies
are investing in loyalty right now.