Gamified
Loyalty Programs

Play & Unlock

A loyalty program based around challenges or badges engages customers in a fun and interactive way. The goal is to encourage customers to interact regularly with the brand and form new habits.

Play & Unlock

A loyalty program based around challenges or badges engages customers in a fun and interactive way. The goal is to encourage customers to interact regularly with the brand and form new habits.

The Logic Behind

Gamified Loyalty Programs

The logic behind gamified loyalty programs.
The logic behind gamified loyalty programs.

The Benefits
of Gamified

Loyalty Programs

Desing element for Antavo's loyalty program types' pages.
The benefits of gamified loyalty programs.

Desing element for Antavo's loyalty program types' pages. Encourage recurring behavior

Provide a sense of accomplishment by associating each challenge with a benefit. To make progress, customers need to repeat actions valuable to your brand, developing new habits.

Desing element for Antavo's loyalty program types' pages. Incentivize specific actions

Each challenge (or badge) is a set of multiple actions, chosen to fit your business goals. These micro-journeys help you understand how customers prefer to engage with your brand.

Desing element for Antavo's loyalty program types' pages. Engagement beyond transactions

In addition to completing challenges and unlocking badges, customers can be given incentives to engage on social media, create and submit their own content, or take gamified quizzes.

Desing element for Antavo's loyalty program types' pages. A gamified customer experience

By associating incentives with a challenge or a badge, customers have to go on a mission in order to unlock a benefit – just like in a game.

Desing element for Antavo's loyalty program types' pages. A smart choice for a first launch

These programs encourage customers to follow your instructions in a fun way, without feeling restricted. Explore how customers respond to your incentives and use that valuable loyalty data later on.

Gamified Loyalty
Program Examples

Badges program

Just like in a challenge-based program,
customers can unlock benefits by completing a
series of actions. However, members also receive
a badge, which entitles them to a corresponding
benefit.

Best fit for:

Retail, Beauty, Fast fashion

Gamified loyalty program examples - Badges program.
Gamified loyalty program examples - Badges program, description.

Challenge-based loyalty program

Customers have a limited amount of time to
complete a series of tasks in order to unlock
specific benefits. Once the time window has
passed, only those who have finished their tasks
will earn their reward.

Best fit for:

Sportswear, Activewear, Retail

Lifestyle-driven elements are engaging features in modern loyalty programs.

Who is it for?

Desing element for Antavo's loyalty program types' pages. Desing element for Antavo's loyalty program types' pages.
Gamified loyalty programs are for businesses wanting to give a meaningful loyalty experience.

Businesses wanting to give a meaningful loyalty experience

Gamified loyalty programs are for brands and retailers positioned on community building.

Brands and retailers positioned on community building

Gamified loyalty programs are for companies that share the same values with their customers.

Companies that share the same values with their customers

case study

Putting
‘Game’ Into
Gamification

Antavo's case study for KFC Loyalty Programs. Antavo's case study for KFC Loyalty Programs.
Headshot of Ruby Huang.
Ruby Huang
CRM & Loyalty Lead, KFC UK & Ireland
“Antavo helps KFC bring the gamified loyalty programme to life, and we have already seen great results. What is more, the Antavo platform is very user-friendly and all the algorithms are configurable, providing KFC with the flexibility and efficiency needed to continuously optimise the performance of the KFC Rewards Arcade.”
Antavo's case study for KFC Loyalty Programs.
KFC Rewards Arcade

Featuring a 3D arcade-style
minigame
where members
can win 12 different freebies.

Download Case Study