Earn
& Burn

Customer Rewards
Programs

The Point-Based Loyalty Approach

In this traditional approach to customer loyalty, members “earn” points for their purchases and then “burn” them on meaningful rewards. These customer loyalty rewards programs encourage continued engagement while building lasting relationships with your brand.

The Point-Based Loyalty Approach

In this traditional approach to customer loyalty, members “earn” points for their purchases and then “burn” them on meaningful rewards. These customer loyalty rewards programs encourage continued engagement while building lasting relationships with your brand.

The Logic Behind

Earn & Burn Customer Rewards Programs

Earn & Burn Loyalty Program
Earn & Burn Loyalty Program

The Benefits of Earn & Burn
Loyalty Programs

Desing element for Antavo's loyalty program types' pages.
Customer Loyalty Rewards Program

Desing element for Antavo's loyalty program types' pages. Fast implementation

Earn & Burn customer rewards programs treat all customers equally, so there’s no need for further segmentation. When only purchases are rewarded, implementation is quick and simple.

Desing element for Antavo's loyalty program types' pages. Convenient & easy to budget

Customer loyalty rewards programs using point-based or earn & burn mechanics are easily integrated because the rate of reward redemption is limited by the available loyalty currency. Plus, it’s less expensive than a discount system.

Desing element for Antavo's loyalty program types' pages. High perceived value

Members view these customer rewards programs as great deals, even though the reward has a higher perceived value than its actual cost. In addition, unspent points help brands to save additional money.

Desing element for Antavo's loyalty program types' pages. Ease of use

The rule for customer loyalty rewards programs is straightforward: earn points and redeem them for rewards. This simplicity allows customers to quickly grasp the system and start participating.

Desing element for Antavo's loyalty program types' pages. Incentivized customer identification

Since both online and in-store purchases are rewarded, customers are required to identify themselves – either by signing up or by showing their loyalty card, providing valuable customer data.

Earn & Burn

Program Examples

Frequency Loyalty Program

Customers can unlock rewards by completing
a series of purchases or reaching a specific
milestone. In many cases, this incentive is a
free product or one-time service.

Best fit for:

Services, Hospitality

Point based loyalty programs
Earn & Burn loyalty program example - Frequency loyalty program, congratulating notification.

Point-Based Customer Loyalty Rewards Program Examples

The foundation of most earn & burn loyalty programs where points are acquired through purchases (or other engagement actions) and can be exchanged for rewards. Earn 1 point for each €1 spent. For every 10 points receive a €1 discount to use on your next purchase.

Best fit for:

Electronics, Groceries, General retailers

Earn & Burn loyalty program example - Points-based loyalty program.

Who are these customer loyalty rewards programs for?

Desing element for Antavo's loyalty program types' pages. Desing element for Antavo's loyalty program types' pages.
Earn & burn loyalty programs are for companies with high purchase frequency and fast purchase decisions.

Companies with high purchase frequency and fast purchase decisions

Earn & burn loyalty programs are for brands and retailers selling commodities.

Brands and retailers selling commodities

Earn & burn loyalty programs are for brands competing on value for money.

Brands competing on value for money

case study

Points for Non-
Transactional
Activities

Antavo's case study for Rip Curl Loyalty Programs. Antavo's case study for Rip Curl Loyalty Programs.
Headshot of Michael Scott
Michael Scott
Chief Customer Officer at Rip Curl
“Rip Curl has been successful because of the passion for the Search, our driving force to truly live the spirit of surfing. This is a passion we share with our customers, who already are a part of our tribe. Introducing Club Rip Curl, as a membership program, is making the relationship official, and we’re so excited about being able to reward customers for what they love doing best – getting out and enjoying the waves.”
Antavo's case study for Rip Curl Loyalty Programs.
Club Rip Curl

A customer rewards program
where members can earn
points for surfing.

Download Case Study

Frequently Asked Questions

How quickly can we implement a customer rewards program?

With our platform, a basic earn & burn rewards program can be implemented in as little as 6-7 weeks. More complex, multi-tier programs can take longer to launch.

What makes a successful customer rewards program?

The most successful programs balance simplicity with meaningful rewards. They make earning points straightforward while offering rewards that customers truly value. The classic earn & burn model provides a foundation that can be enhanced with experiential elements.

How do we measure the ROI of our rewards program?

Our analytics dashboard tracks key metrics including program participation, redemption rates, incremental revenue, and member vs. non-member spending patterns. These insights allow you to continuously optimize your program for maximum returns.

Can we customize our rewards program to match our brand?

Absolutely. Our platform offers complete customization of the user interface, communications, and rewards structure to align with your brand identity and business objectives.