Golden Brown Fall 2019 Product Release: The Loyalty Experience KioskNovember 11, 2019
The digitization of consumerism has had a dramatic impact on the retail landscape. A once seasonal and static business has transformed due to an insatiable appetite for instant gratification. As a direct result, more than half of Gen Z customers claim that a fun in-store experience determines where they shop.
In order to help brick-and-mortars respond to this growing challenge, we created the Loyalty Experience Kiosk: a one-of-a-kind hardware-software solution that gives customers a futuristic store experience.
Product Director of Antavo
“In the 21st century, tech-loving customers expect efficiency and convenience from the very moment they enter your store. This is a challenge that only the best of the best can overcome, and we know how to help you with that.”
Our Loyalty Experience Kiosk can help you fulfill customer demand and simultaneously deliver truly personalized recommendations. The device serves as an engagement hub with Apple & Google-supported NFC technology, facial recognition, and various customer retention features.
Engage customers in a gamified way
Connect online & offline interactions
Encourage in-store enrollment
The Kiosk draws attention to the loyalty program by showcasing the incentives. Enrollment is simplified, while customers can log in through various means, including NFC and facial recognition.
The Digital Concierge is a virtual stylist assistant that customers can use to create a whole look for themselves. It shows your real-time, interactive product catalog to customers by dynamically filtering your inventory.
Stay extra relevant by collecting any information you want, including the customer’s favorite color, brand or style. Gamified Profiling also incentivizes members to complete their loyalty profile.
The purpose of a Treasure Hunt is to prompt customers to explore the store in a gamified way, directing their attention to freshly released products or inventory that you’d like to increase sales of.
Don’t have a loyalty program? The Kiosk can still be launched by implementing a Perks system, a basic reward program that supports brand building and only takes a couple of days to implement.