Aqua Blue Summer 2019 Product Release: In-store & MobileAugust 27, 2019
There’s a growing challenge for retailers all around the world: the inability to reconnect with customers once they leave the store. High customer lifetime value lives and dies on customer retention, but it’s simply impossible to engage with guest shoppers if they don’t provide any contact information.
Our team at Antavo has worked tirelessly this summer to introduce new features and capabilities necessary to help retail brands redesign their customer experiences and reduce the barriers between the physical and digital marketplaces.
Product Director of Antavo
“If you don’t make the necessary effort for customer retention, you hand over victory to the competition. I’ll show you all the innovative strategies that will help you win customers over.”
Customer expectations have also reached new heights. 87% of customers are looking for omnichannel functionalities while shopping in-store. If you wish to gain the trust of the smartphone-wielding generation, you need to break new grounds in customer retention. And that’s where we can help you.
Identify guest shoppers in-store
Bridge the gap between online and offline purchases
Integrate our latest product in just one day
Engage in-store customers on a whole new level with Antavo’s standalone product. Offer virtual membership cards, coupons, and event cards, while keeping people hooked with push notifications.
Ensure guest shoppers leave a footprint so you can re-target them later. Incentivize enrollment to the loyalty program the right way, and capture their attention with gamified quizzes and prize wheels.
Salesforce Commerce Cloud
Antavo now integrates with another pillar of the Salesforce Cloud, giving Salesforce users even more freedom when it comes to managing their loyalty program.
Engage customers on social media and garner valuable user-generated content by inviting members to various contests. They can either upload a photo, or leave the best comment to win the prize.
Referral Via Messenger & Whatsapp
Sharing referral codes publicly has fallen out of popularity, which is why we provide customers the option to invite their friends using their favorite messaging apps.