Antavo and Prefixbox Team Up to Drive Loyalty Through Intelligent Product Discovery
July 25, 2025
By combining best-in-class loyalty technology with AI-powered e-commerce search and AI Agents, Antavo and Prefixbox are making it easier for brands to turn every online interaction into a loyalty-building moment.
Antavo AI Loyalty Cloud is excited to announce its partnership with Prefixbox, a leader in AI-powered product discovery solutions for e-commerce retailers. This new collaboration blends the best of both worlds when it comes to AI technology: combining Antavo’s AI-driven loyalty platform and agentic AI with Prefixbox’s intelligent on-site search and AI Agent helps brands create seamless shopping experiences that engage, convert, and build long-term loyalty.
Prefixbox helps retailers improve online revenue and conversion rate by delivering hyper-relevant, real-time product results based on customer behaviour and preferences. Their solution suite includes advanced features like AI Search, AI Agents, merchandizing, and product recommendations—making product discovery intuitive and conversion-focused.
In our Global Customer Loyalty Report, 69.8% of consumers joining loyalty programs primarily for financial incentives, brands must work harder to differentiate through user experience and added value. That’s where the Antavo and Prefixbox partnership comes in: by surfacing the most relevant products while layering in personalised rewards and incentives, brands can delight customers across the entire shopping journey; before, during, and after purchase.
“Loyalty isn’t just about what customers earn, it’s about how they experience your brand at every touchpoint,” said Michelle Ellicott-Taylor, Global Head of Partnerships at Antavo. “Partnering with Prefixbox allows us to bring that philosophy to life, pairing smart search with strategic loyalty engagement to create smoother, more rewarding digital journeys.”
“At Prefixbox, we believe product discovery is a key driver of customer satisfaction and loyalty,” said Paige Tyrrell, Chief Growth Officer of Prefixbox. “Joining forces with Antavo lets us support brands in going one step further by turning helpful search experiences into personalised loyalty moments that drive deeper engagement and return visits.”
With Antavo and Prefixbox working in tandem, brands can elevate both functionality and emotional connection by delivering the kind of seamless, satisfying experiences that foster genuine customer loyalty.
About Antavo
Antavo is revolutionizing the customer loyalty landscape with its cutting-edge AI Loyalty Cloud. As the market’s most powerful pure-play loyalty technology, Antavo’s platform seamlessly combines advanced AI capabilities with effortless integration, setting a new standard in the industry.
Antavo’s innovative Loyalty Planner speeds up implementation by making program planning up to 10 times faster, while the flexible Loyalty Engine, featuring an intuitive Workflows editor, brings any loyalty concept to life. At the heart of the solution is Timi AI, a groundbreaking agentic AI that guides and enhances your work at every step.
This excellence has not gone unnoticed. Antavo is recognized by industry leaders such as Forrester, Gartner, and IDC, and it’s the preferred choice for global brands, loyalty consultants, and system integrators worldwide. Antavo’s diverse client portfolio, including household names like KFC, Skims, C&A, Flying Tiger, Notino, Scandic Hotels, Kathmandu, Brightline and Benefit Cosmetics, spans industries from fashion, beauty, retail, travel, and hospitality, showcasing the versatility and effectiveness of the platform.
Experience the future of customer loyalty with Antavo. Visit antavo.com to learn more.
About Prefixbox
Prefixbox is a leading e-commerce product discovery platform that helps enterprise retailers boost conversion and revenue through AI-powered search and AI Agents. Designed to optimise every touchpoint in the digital shopping journey, Prefixbox delivers lightning-fast, hyper-relevant results tailored to user intent and behaviour.
With advanced features like AI (vector) search, an AI Agent, , personalised product discovery and robust merchandizing capabilities, Prefixbox empowers retailers to increase revenue and conversion rate and enhance customer satisfaction. Its analytics-rich platform also gives retailers deep insight into shopper behaviour, enabling continuous optimisation of on-site experiences.
Trusted by top retailers across Europe and beyond, Prefixbox provides the intelligent product discovery tools brands need to deliver intuitive, results-driven shopping experiences at scale.
Learn more at prefixbox.com.
Media Contact
Antavo
Eva Bacsi, Global Head of Marketing
[email protected]
