Customer
Loyalty Programs
in Retail

Know Your Customers,
Wherever They Are
In today’s retail world, there is a lot of value in being able to identify in-store customers and truly engage them. One way to do this is to offer a seamless omnichannel retail loyalty program, which builds a holistic customer profile and incentivizes footfall.
Know Your Customers,
Wherever They Are
In today’s retail world, there is a lot of value in being able to identify in-store customers and truly engage them. One way to do this is to offer a seamless omnichannel retail loyalty program, which builds a holistic customer profile and incentivizes footfall.
Challenges

Challenges in the
Retail Industry

The dire need to increase footfall
Now more than ever, retailers need to have a superior in-store experience that entices customers to come back and ignore the competition.
The difficulty of identifying customers
Turning guest shoppers into contactable customers is only possible if you have a means of identifying them when they arrive in your stores.
The gap between online and in-store transactions
Modern customers are only loyal if you provide the same high-quality treatment no matter whether they shop online or in store.
Let us help you reach your full potential!
Contact us
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solution

Key Features for the
Retail Industry

Mobile Wallet as a digital loyalty card.

Mobile Wallet as a digital loyalty card

Use a native phone app that stores mobile passes, which can identify customers, update point balances in real time, store coupons and send push notifications. Digital retail loyalty cards have evolved beyond plastic to deliver seamless experiences.

Design element for the industry solutions webpages.
POS integration.

POS integration

Connect your online and in-store channels by seamlessly integrating a POS device that scans mobile passes and QR codes. This integration is essential for successful customer loyalty programs in retail.

Design element for the industry solutions webpages.
Mobile app integration. Mobile app integration.

Mobile app integration

An Antavo loyalty program fits nicely into your app, offering mobile-specific features that incentivize frequent app usage and support your customer loyalty and retention goals.

Design element for the industry solutions webpages.
Store-level offer management.

Store-level offer management

Set up store, country, or even holiday-specific reward campaigns with ease using Antavo’s offer management module – a key component of effective retail customer loyalty strategies.

Design element for the industry solutions webpages.
In-store gamification.

In-store gamification

Add exciting new touchpoints to your store by organizing in-store treasure hunts or prize draws where customers compete for a reward. Gamification is one of the most engaging customer retention strategies in retail.

Design element for the industry solutions webpages.
Use discounts selectively.

Use discounts selectively

By utilizing customer data, profiling and tiers, you can limit the use of discounts to price-sensitive customers who wouldn’t make a purchase otherwise. Smart discounting supports long-term retail customer retention.

Design element for the industry solutions webpages.
Personalized rewards and coupons.

Personalized rewards and coupons

Make the reward experience truly unique by offering each customer the kind of incentive they like, enhancing your retail customer loyalty efforts.

Design element for the industry solutions webpages.
For brands selling through retail: Receipt scanning.

For brands selling through retailers: Receipt scanning

Reward customers for purchasing your products, using special receipts that can be scanned to unlock instant benefits – expanding your retail loyalty programs beyond the traditional store environment.

Design element for the industry solutions webpages.
Design element for the industry solutions webpages.
solution

Key Features for the Retail Industry

Mobile Wallet as a digital loyalty card.

Mobile Wallet as a digital loyalty card

Use a native phone app that stores mobile passes, which can identify customers, update point balances in real time, store coupons and send push notifications. Digital retail loyalty cards have evolved beyond plastic to deliver seamless experiences.

POS integration.

POS integration

Connect your online and in-store channels by seamlessly integrating a POS device that scans mobile passes and QR codes. This integration is essential for successful customer loyalty programs in retail.

Mobile app integration. Mobile app integration.

Mobile app integration

An Antavo loyalty program fits nicely into your app, offering mobile-specific features that incentivize frequent app usage and support your customer loyalty and retention goals.

Store-level offer management.

Store-level offer management

Set up store, country, or even holiday-specific reward campaigns with ease using Antavo’s offer management module – a key component of effective retail customer loyalty strategies.

In-store gamification.

In-store gamification

Add exciting new touchpoints to your store by organizing in-store treasure hunts or prize draws where customers compete for a reward. Gamification is one of the most engaging customer retention strategies in retail.

Use discounts selectively.

Use discounts selectively

By utilizing customer data, profiling and tiers, you can limit the use of discounts to price-sensitive customers who wouldn’t make a purchase otherwise. Smart discounting supports long-term retail customer retention.

Personalized rewards and coupons.

Personalized rewards and coupons

Make the reward experience truly unique by offering each customer the kind of incentive they like, enhancing your retail customer loyalty efforts.

For brands selling through retail: Receipt scanning.

For brands selling through retailers: Receipt scanning

Reward customers for purchasing your products, using special receipts that can be scanned to unlock instant benefits – expanding your retail loyalty programs beyond the traditional store environment.

Discover more
of the possibilities
Book a demo
Design element for the industry solutions webpages.

case study

A Brand-Perfect Omnichannel Loyalty Solution

Floris Foqué
Co-owner and COO, Diamanti Per Tutti

“At Diamanti Per Tutti, our motto is ‘Elegant and accessible
diamond jewelry’. In the spirit of this, we were looking for a loyalty
solution that’s both accessible and exclusive. The Diamond Club
fulfilled these expectations with flying colors, and we’re excited to see
how it will evolve in the future.”

Diamanti Per Tutti case study.

Diamanti Per Tutti

An influencer-friendly loyalty program,
that provides a seamless
in-store experience

Download case study
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use cases

Highlighted Loyalty
Program Use Cases
for Retail

Identify customers via Mobile Wallet.

Identify customers via Mobile Wallet

Send customers a loyalty reward in the form of a mobile pass, which can be scanned and redeemed in one of your store locations. Digital retail loyalty cards enable seamless customer identification.

Design element for the industry solutions webpages.
Boost enrollment and engagement with gamification.

Boost enrollment and engagement with gamification

Encourage customers to explore your store with treasure hunts, and let shoppers redeem store-exclusive rewards with a Prize Wheel – engaging tactics that support retail customer loyalty and retention.

Design element for the industry solutions webpages.
Drive footfall with push notifications. Drive footfall with push notifications.

Drive footfall with Push Notifications

Whenever a customer walks by your store, trigger a notification about a special deal or simply remind them to come in! This proactive approach is one of many effective customer retention strategies in retail.

Design element for the industry solutions webpages.
Design element for the industry solutions webpages.
use cases

Highlighted Loyalty Program Use Cases for Retail

Identify customers via Mobile Wallet.

Identify customers via Mobile Wallet

Send customers a loyalty reward in the form of a mobile pass, which can be scanned and redeemed in one of your store locations. Digital retail loyalty cards enable seamless customer identification.

Boost enrollment and engagement with gamification.

Boost enrollment and engagement with gamification

Encourage customers to explore your store with treasure hunts, and let shoppers redeem store-exclusive rewards with a Prize Wheel – engaging tactics that support retail customer loyalty and retention.

Drive footfall with push notifications. Drive footfall with push notifications.

Drive footfall with Push Notifications

Whenever a customer walks by your store, trigger a notification about a special deal or simply remind them to come in! This proactive approach is one of many effective customer retention strategies in retail.

Design element for the industry solutions webpages.
guide

Retail Loyalty Programs:

A Comprehensive Guide

Ready to increase footfall for your retail shops and build a meaningful relationship with customers? This guide showcases all the must-have features, technologies and steps necessary for a successful retail loyalty program.

Read the guide
Loyalty programs for retail.