Use a native phone app that stores mobile passes, which can identify customers, update point balances in real time, store coupons and send push notifications. Digital retail loyalty cards have evolved beyond plastic to deliver seamless experiences.
Connect your online and in-store channels by seamlessly integrating a POS device that scans mobile passes and QR codes. This integration is essential for successful customer loyalty programs in retail.
An Antavo loyalty program fits nicely into your app, offering mobile-specific features that incentivize frequent app usage and support your customer loyalty and retention goals.
Set up store, country, or even holiday-specific reward campaigns with ease using Antavo’s offer management module – a key component of effective retail customer loyalty strategies.
Add exciting new touchpoints to your store by organizing in-store treasure hunts or prize draws where customers compete for a reward. Gamification is one of the most engaging customer retention strategies in retail.
By utilizing customer data, profiling and tiers, you can limit the use of discounts to price-sensitive customers who wouldn’t make a purchase otherwise. Smart discounting supports long-term retail customer retention.
Make the reward experience truly unique by offering each customer the kind of incentive they like, enhancing your retail customer loyalty efforts.
Reward customers for purchasing your products, using special receipts that can be scanned to unlock instant benefits – expanding your retail loyalty programs beyond the traditional store environment.
case study
“At Diamanti Per Tutti, our motto is ‘Elegant and accessible
diamond jewelry’. In the spirit of this, we were looking for a loyalty
solution that’s both accessible and exclusive. The Diamond Club
fulfilled these expectations with flying colors, and we’re excited to see
how it will evolve in the future.”
An influencer-friendly loyalty program,
that provides a seamless
in-store experience
Send customers a loyalty reward in the form of a mobile pass, which can be scanned and redeemed in one of your store locations. Digital retail loyalty cards enable seamless customer identification.
Encourage customers to explore your store with treasure hunts, and let shoppers redeem store-exclusive rewards with a Prize Wheel – engaging tactics that support retail customer loyalty and retention.
Whenever a customer walks by your store, trigger a notification about a special deal or simply remind them to come in! This proactive approach is one of many effective customer retention strategies in retail.
Ready to increase footfall for your retail shops and build a meaningful relationship with customers? This guide showcases all the must-have features, technologies and steps necessary for a successful retail loyalty program.
Read the guide
