How Will the Age of AI
Transform Loyalty?
Tuesday
14 January
9 am EST / 2 pm GMT / 10 pm SGT
As the leading AI loyalty cloud, Antavo constantly brings the latest insights on industry trends. During this live webinar, we’ll discuss topics like AI’s impact on loyalty programs and why customization is crucial for success, why gamification as a key driver for enhanced data quality. We’ll explore how family accounts and point pooling became a rising trend in loyalty program effectiveness.
Be part of an exclusive live review of the Global Customer Loyalty Report 2025!
4 in 10
consumers are more likely to join a loyalty program with AI to maximize benefits, with Millennials at 53.0% and Gen Z at 55.1%, showing a strong embrace of AI-driven features.
#1
most valuable aspect when choosing a loyalty solution: ease of program management.
31.4%
of the marketing budget is now allocated to customer loyalty and CRM, the highest in four years, reflecting a strong commitment to retention and positive results in satisfaction and ROI.
Zsuzsa Kecsmar
Chief Strategy Officer
at Antavo
Andrew Doyle
Managing Principal & Practice Head at EPAM Continuum
Andreanne Rondeau
Loyalty Specialist
This year’s report includes data from over 230 million loyalty member actions, survey results from 2,600 CMOs and loyalty leaders, and responses from 10,000 consumers (loyalty program end users) worldwide. Explore global trends across EMEA, APAC and North America.
Register for the webinar
