Case studies
RipCurl

THE RIP CURL EXPERIENCE

A sportswear membership program that rewards surfing

Find out more about Club Rip Curl, a membership program built around passion and inclusivity, in our video and case study.

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Header image for the RipCurl case study.
Subheader image for the RipCurl case study.

Club Rip Curl: Connecting through passion

The global sportswear brand wanted a lifestyle membership program that tied very closely to the brand’s ideology, connecting and rewarding members who have a passion and love for all things surrounding surfing and the beach lifestyle.

Membership program results after 6 months

97 %

of members have made
at least one purchase

20 %

of weekly sales are made
by members

22 %

growth in overall average purchase frequency

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Highly commended membership program

Badge for being highly commended at the International Loyalty Awards 2023.
Badge for being highly commended at the International Loyalty Awards 2023.
Headshot of Michael Scott

“Rip Curl has been successful because of the passion for the Search, our driving force to truly live the spirit of surfing. This is a passion we share with our customers, who already are a part of our tribe. Introducing Club Rip Curl, as a membership program, has made the relationship official, and we’re so excited about being able to reward customers for what they love doing best – getting out and enjoying the waves.”

Michael Scott

Chief Customer Officer, Rip Curl

Technologies powering the
membership program:

Antavo's logo.

The loyalty platform’s flexible technology supports easy collaboration through custom events and the adherent custom attributes.

Salesforce's logo.

Allows better understanding of customers, intelligent personalization, and engagement across the entire journey.

Lexer's logo.

The marketing automation allows personalized communication to be
sent based on specific customer
data.

Image next to the download form for the RipCurl case study.

Discover how Antavo’s
technology helps Rip Curl

enhance the end-to-end
surf experience.