BERGZEIT CLUB CASE STUDY
A scalable loyalty program that’s
every hiker’s dream destination
As a seller of mountaineering products, Bergzeit aimed to get customers to the 2nd and 3rd purchase by way of a loyalty program. The company also wished to build a like-minded community of hiking enthusiasts around its brand.
increase in the average
frequency of orders per
member
increase in average
order value
more newsletter
subscribers
“We’ve been internally discussing customer retention and loyalty programs for a while now, and come up with many great ideas we wanted to turn into reality. We’ve chosen Antavo as our loyalty technology provider for two reasons: first, because they offer best-in-class consultancy, and their team behind the project is very helpful. Secondly, Antavo offers a robust system that opens up the door for engaging new loyalty concepts.”
Christoph Pippert-Winter
Teamlead, Customer Relationship Management
The loyalty technology platform provides a real time connection between the back-end and the activity tracking apps.
By sharing members' spendable points, current tier, and activity app connections, Antavo achieves genuine one-on-one interaction with members.
Discover how Antavo
helped Bergzeit build a
loyalty program
for its athletic-minded community
