Case studies
Benefit

THE SUCCESS OF BENEFIT LOVES

Capturing members’
hearts with
personalization

Get a glimpse into the glamorous world of Benefit Loves, the loyalty program of Benefit Cosmetics. As a mobile-first reward program, Benefit Loves captured the hearts of everyone, and even won an award for its outstanding concept.

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Header image for the Benefit case study.
Subheader image for the Benefit case study.

Benefit Loves: Gamified beauty, tailored for you

Supported by Antavo’s technology, the program of Benefit Cosmetics utilises custom-tailored content and a dynamic array of gamification elements including rewards, surveys, challenges, prize wheels, and product reviews.

Loyalty program results

20.3 k+

members enrolled in the
first 9 months

80 %

of engagement comes from members who are 20-30 years old

50 %

of members participated in
the Bene-BFFs challenge

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An award-winning case study

Badge for the winner of the Retail Systems Awards 2024.
Badge for the winner of the Retail Systems Awards 2024.
Headshot of Sarah Harbon, General Manager, Benefit Cosmetics UK & Ireland

“Benefit was built on the belief that beauty should be fun and make everybody feel good, creating a beauty community for all. This is why we wanted a platform provider like Antavo that was flexible and enabled plenty of exclusive and engaging features for everyone. With their help, every interaction for our program members invites them to have fun and inject bursts of joy.”

Sarah Harbon

General Manager, Benefit Cosmetics UK & Ireland

Technologies and agencies powering
the loyalty program:

The loyalty technology platform provides in-depth gamification and rewards modules.

The marketing automation platform of Bloomreach facilitates seamless data exchange.

Image next to the download form for the Benefit case study.

Discover how Antavo’s technology helped Benefit Cosmetics

build an award-winning loyalty program with personalisation and gamification.