CASE STUDY

LBCommunity+

An exclusive and community-driven reward
experience from Singapore
As a brand characterized by a strong sense of community, Love, Bonito set out to target modern Asian women by providing special treatment through a loyalty program. Moreover, the brand wanted to use the reward program to improve the omnichannel customer journey and create a vehicle to test and push specific initiatives.
Vanessa Yeo Barger
VP Brand, Love, Bonito
“Our loyalty program, LBCommunity+ serves as a love letter to our customers, who we affectionately refer to as our #LBCommunity. Listening and responding to our customer’s needs to become part of our community and enjoy engaging content and perks is what Love, Bonito believes in and we are thrilled with the ability to adapt the LBCommunity+ Loyalty program to the changing and growing expectations of our customers.”

Download the Love, Bonito Case Study

Vanessa Yeo Barger
VP Brand, Love, Bonito
“Our loyalty program, LBCommunity+ serves as a love letter to our customers, who we affectionately refer to as our #LBCommunity. Listening and responding to our customer’s needs to become part of our community and enjoy engaging content and perks is what Love, Bonito believes in and we are thrilled with the ability to adapt the LBCommunity+ Loyalty program to the changing and growing expectations of our customers.”

Loyalty program
highlights

Surprise benefits:

Members receive birthday
perks, surprise rewards, and
other benefits based on
their tier

Book a stylist:

Gold members can book a
private session with one of
the brand’s Styles
Ambassadors

Mobile Wallet:

Customers are able to
identify themselves in-store
with a digital loyalty card

Discover How Antavo Helped Love, Bonito Create an
Omnichannel Loyalty Solution To Strengthen Brand Love

Download case study
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