Antavo's case study for Bergzeit Bergzeit Club.
CASE STUDY

bergzeit club

A scalable loyalty program that’s
every hiker’s dream destination
As a seller of mountaineering products, Bergzeit aimed to get customers to the 2nd and 3rd purchase by way of a loyalty program. The company also wished to build a like-minded community of hiking enthusiasts around its brand.
Headshot of Christoph Pippert-Winter
Quotation regarding Antavo
Christoph Pippert-Winter
Teamlead, Customer Relationship Management
“We’ve been internally discussing customer retention and loyalty programs for a while now, and come up with many great ideas we wanted to turn into reality. We’ve chosen Antavo as our loyalty technology provider for two reasons: first, because they offer best-in-class consultancy, and their team behind the project is very helpful. Secondly, Antavo offers a robust system that opens up the door for engaging new loyalty concepts.”

Download the Bergzeit Club Case Study

Headshot of Christoph Pippert-Winter
Quotation regarding Antavo
Christoph Pippert-Winter
Teamlead, Customer Relationship Management
Design element on Antavo's website
“We’ve been internally discussing customer retention and loyalty programs for a while now, and come up with many great ideas we wanted to turn into reality. We’ve chosen Antavo as our loyalty technology provider for two reasons: first, because they offer best-in-class consultancy, and their team behind the project is very helpful. Secondly, Antavo offers a robust system that opens up the door for engaging new loyalty concepts.”
Design element on Antavo's website
Loyalty program highlights for Bergzeit.
Loyalty program highlights for Bergzeit.

Loyalty Program Results
members vs non-members

95%

increase in the average
frequency of orders per
member

25%

increase in average order
value

5X

more newsletter
subscribers

An Award-Winning
Case Study

“Best Loyalty Initiative within Leisure,
Experience, Entertainment”

Badges for Bergzeit for winning second place in the German Bonus Customer Awards’ Lifestyle category as “Program of the Year” and “Best Promotion to Collect Points”.
Further integrations
powering the loyalty program
The loyalty technology platform provides a real time connection between the back-end and the activity tracking apps.
By sharing members' spendable points, current tier, and activity app connections, Antavo achieves genuine one-on-one interaction with members.

Discover How Antavo Helped Bergzeit Build a Loyalty Program
For Its Athletic-Minded Community

Download case study