Antavo Nets the First European Glossy Award with LVR Case Study
July 18, 2019
Our shelf dedicated to awards is filling right up. Why? Because we’ve won the Glossy Awards Europe for our shared case study with LuisaViaRoma! This award holds a special place in our hearts since this is the very first time the prestigious ceremony was organized with European fashion innovators in mind. And we’re in good company too, as we received the award alongside Farfetch, Tiffany & Co and Benefit Cosmetics.
Glossy Awards, and the Pursuit for For True Innovators
I’m sure most of you are familiar with the Glossy Awards. The gala recognizes companies that act as conduits for the transformation of the fashion and beauty industry. However, 2019 is special in the sense that the US-based ceremony has branched out to Europe for the first time.
On July 9, the very first edition of the Glossy Awards Europe was held – the winners of the 13 categories were announced online. Among them was Antavo, who, together with LuisaViaRoma, won in the “Best Loyalty Program” category.
On a Winning Streak
This is the third time our tag-team with Italian-born luxury fashion retailer LuisaViaRoma has previously won a trophy. In 2018, the two companies won the eCommerce Awards for Excellence in London.
And just recently in May, our efforts were recognized at the Drapers Digital Awards. The judges also complimented Antavo and LVR for showing a clear vision, bravery and great results. But what’s the reason for so much recognition?
A €16m Increase in Revenue for the Italian Luxury Giant
Back in 2017, LuisaViaRoma decided to create a simple earn & burn style program to strengthen the relationship with its customers. But after partnering with Antavo, the focus shifted towards a more sophisticated solution that changes customer behavior and gives back to the community.
After two years, the results were more than impressive. Almost 4 million new website visits, a 59% increase in customer retention rates, just €1.1 million in reward costs and above all, €16m in additional revenue were all attributed to the loyalty program, LVR Privilege. For a detailed rundown on the features and solutions in the award-winning loyalty program, check out our case study.
Taking Customer Loyalty to the Next Level
It’s really humbling that not one, but several outlets found us praiseworthy. We pour all our effort and knowledge into our projects, helping brands and retailers from various industries find a loyalty program that fits their image and drives their KPIs.
Interested in launching a loyalty solution with gamification elements, or one that helps you increase footfall in your stores? Our platform is flexible enough to cover all business needs, so you can step beyond the discount culture and foster true engagement.
Sign up for our newsletter to receive up-to-date information about the latest customer retention trends, or book a demo now so we can start a conversation.
What is Antavo?
Antavo is the AI loyalty and incentives platform that brings together loyalty, promotions, and agentic AI to turn customers into regulars: the customers who come back on their own, buy more often, and bring others with them. For more than a decade, Antavo has powered identity-led loyalty strategies for brands including SKIMS, Paul Smith, KFC, Flying Tiger, and Hyatt’s Inclusive Collection. Marketers build, change, and launch programs and promotions themselves, without waiting on engineering. Learn more at antavo.com.
Media Contact
Antavo
Eva Bacsi, Marketing Director
Frequently asked questions about Antavo
What can brands build with Antavo?
Brands use Antavo to run the whole loyalty and incentives program on one platform: points, tiers, challenges, streaks, referrals, clubs, and rewards beyond discounts; promotions and incentives for members and non-members alike, from bonus points and promo codes to bundles and cart-level offers; and agentic AI built in. Everything runs online, in store, on mobile, and in wallet, and marketers launch it themselves.
Who uses Antavo?
Antavo works with mid-market and upper-mid-market brands across fashion, retail, beauty, travel, hospitality, restaurants, and sports in North America and Europe: multi-market, omnichannel brands with a strong identity and customers worth keeping, including Paul Smith, KFC, SKIMS, Rip Curl, Benefit Cosmetics, and Hyatt's Inclusive Collection.
How long has Antavo been around?
Antavo was founded in 2012 and has been building loyalty programs for more than a decade, with teams across Europe and North America serving brands worldwide.
Why do brands switch to Antavo?
Most loyalty programs get stuck: reduced to a discount engine, generic to customers, or too rigid to evolve. Antavo removes those compromises. Brands get a program that feels unmistakably their own, loyalty and incentives on one platform, and the depth to handle tiers, expirations, refunds, and many markets at scale. Their own marketers run it: a tier change in an afternoon, live when they press the button.
How does Antavo use AI?
Antavo's agentic AI is built in, not bolted on. Two named agents do the work: the AI Loyalty Expert, which turns your ideas into a build-ready program, and the AI Analyst, which turns your data into clear answers and reports. Both work inside Antavo or connect to Claude and ChatGPT, and every answer is grounded in your own program and data.
What does Antavo integrate with?
Antavo is API-first with real-time webhooks and deep pre-built integrations, from Shopify, Klaviyo, Braze, and Bloomreach to the CRMs, CDPs, ESPs, and POS systems you already use. Antavo plugs into the stack you already run rather than replacing it.
