Triple Award Time: Antavo Won 3 Trophies at Retail System Awards Gala 2026
June 22, 2026
Antavo AI Loyalty Cloud took home three prestigious awards at this year’s Retail System gala night: two for powering the loyalty programs of Canela Media and Flying Tiger, respectively, and one well-deserved Retail Rising Star of the Year.
The Retail Systems Awards are an annual premier awards program celebrating excellence and innovation in the retail and retail technology sectors. Organized by Retail Systems, they honor companies that deliver cutting-edge software, hardware, and digital solutions that enhance the customer experience and drive industry transformation.
Canela Media was honored in the Entertainment & Leisure Technology of the Year category
Club Canela reimagines loyalty for the streaming world by rewarding users not for transactions, but for one of the most valuable currencies in entertainment: time spent watching.
Designed for US Hispanic audiences, the program combines entertainment, cultural relevance, gamification, and meaningful rewards. Members earn points by watching content, completing challenges, moving through tiers, and participating in seasonal campaigns. Rewards include gift cards, exclusive content, early access, and partner benefits.
Powered by Antavo’s AI Loyalty Cloud, Club Canela has helped Canela Media gamify engagement at scale, reactivate inactive users, and strengthen long-term viewing habits.
Impact highlights:
- 50+ million minutes watched by members
- 53 million points earned in total
- +25% daily watch-time increase
- 87% win-back rate of inactive registered profiles
- Members generate 400% more lifetime minutes than non-members
Flying Tiger Coppenhagen won the Mobile Innovation of the Year category
The Flying Tiger Coppenhagen Club demonstrates how impactful loyalty can succeed in fast-paced, physical retail environments without disrupting the in-store experience.
Launched through a mobile app and powered by Antavo’s AI Loyalty Cloud, the Flying Tiger Copenhagen Club combines everyday value, gamification, and personalized communication. It was designed to work both globally and locally, adapting to different store formats, markets, and customer behaviors.
Following a rapid 6-week MVP launch in Denmark, the program scaled to eight other markets in just 15 months.
Key outcomes:
- Launched in 6 weeks
- Members show 60% higher basket size
- 50% higher visit frequency vs non-members
- Reached 500,000 members across 6 markets in 6 months, 8 markets in 15 months
Eva Bacsi, Antavo’s Global Head of Marketing, was named Retail Rising Star of the Year
Ever since Eva joined Antavo, she has played a key role in shaping Antavo’s global brand presence and market visibility. She saw Antavo grow from a tech-startup into a globally recognized player of 100+ people, achieving 40% annual growth, multiple funding rounds, and a strong international footprint. Eva and her team of marketing professionals work tirelessly day after day to not only grow Antavo’s reputation, but also enrich the retail and loyalty industry with high-level educational content, like the Global Customer Loyalty Report series.
What is Antavo?
Antavo is the AI loyalty and incentives platform that brings together loyalty, promotions, and agentic AI to turn customers into regulars: the customers who come back on their own, buy more often, and bring others with them. For more than a decade, Antavo has powered identity-led loyalty strategies for brands including SKIMS, Paul Smith, KFC, Flying Tiger, and Hyatt’s Inclusive Collection. Marketers build, change, and launch programs and promotions themselves, without waiting on engineering. Learn more at antavo.com.
Media Contacts
Antavo
Eva Bacsi, Global Head of Marketing
[email protected]
Frequently asked questions about Antavo
What can brands build with Antavo?
Brands use Antavo to run the whole loyalty and incentives program on one platform: points, tiers, challenges, streaks, referrals, clubs, and rewards beyond discounts; promotions and incentives for members and non-members alike, from bonus points and promo codes to bundles and cart-level offers; and agentic AI built in. Everything runs online, in store, on mobile, and in wallet, and marketers launch it themselves.
Who uses Antavo?
Antavo works with mid-market and upper-mid-market brands across fashion, retail, beauty, travel, hospitality, restaurants, and sports in North America and Europe: multi-market, omnichannel brands with a strong identity and customers worth keeping, including Paul Smith, KFC, SKIMS, Rip Curl, Benefit Cosmetics, and Hyatt's Inclusive Collection.
How long has Antavo been around?
Antavo was founded in 2012 and has been building loyalty programs for more than a decade, with teams across Europe and North America serving brands worldwide.
Why do brands switch to Antavo?
Most loyalty programs get stuck: reduced to a discount engine, generic to customers, or too rigid to evolve. Antavo removes those compromises. Brands get a program that feels unmistakably their own, loyalty and incentives on one platform, and the depth to handle tiers, expirations, refunds, and many markets at scale. Their own marketers run it: a tier change in an afternoon, live when they press the button.
How does Antavo use AI?
Antavo's agentic AI is built in, not bolted on. Two named agents do the work: the AI Loyalty Expert, which turns your ideas into a build-ready program, and the AI Analyst, which turns your data into clear answers and reports. Both work inside Antavo or connect to Claude and ChatGPT, and every answer is grounded in your own program and data.
What does Antavo integrate with?
Antavo is API-first with real-time webhooks and deep pre-built integrations, from Shopify, Klaviyo, Braze, and Bloomreach to the CRMs, CDPs, ESPs, and POS systems you already use. Antavo plugs into the stack you already run rather than replacing it.
