Loyalty Empowers
The role of loyalty programs is changing. They are becoming powerful tools that push customer engagement to a whole new level. Find out what the market and top experts think about the future of loyalty.
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Loyalty empowers! Insights from experts on upcoming loyalty trends
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First-hand analyses of the 2024 loyalty landscape
54 min watch
companies with an existing program plan to revamp it in the next three years. Last year it was 8 out of 10
companies want to increase their investment in retention than acquisition
annual spend was identified among members who redeem personalized rewards
Moreover, you’ll uncover important trends in customer behavior and identify successful elements in
loyalty programs, thanks to the research based on over 30 million loyalty member actions.
Insights directly from loyalty professionals in charge of loyalty strategy at their organizations, see how they’re preparing
Data from over 1500 minutes of qualitative interviews
In-depth survey results on how diversified reward options boost retention and brand success
A look at current and future trends and challenges, such as micro-targeting and premium loyalty programs
Download the
Global Customer
Loyalty Report 2024
Loyalty Empowers
