Loyalty pays back
Loyalty programs being pure costs centers are a myth. In the right hands, achieving a positive ROI is possible - you just need the right benchmarks. That’s exactly what you find in this report.
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What’s shaping the future of loyalty?
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Loyalty pays back! 2023 Loyalty Report highlights
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In-depth webinar discussing the key findings of the 2023 report
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of companies with loyalty programs plan to revamp in the next three years
of companies plan to increase investment in customer retention
of respondents say that the focus should be on loyalty in light of the inflation crisis
Insights directly from loyalty professionals in charge of loyalty strategy at their organizations
Global loyalty trends across North America, Europe, and APAC
In-depth survey results on loyalty program budgeting and ROI
A look at current trends and challenges, plus anticipated trends for the coming years, such as ESG
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Global Customer
Loyalty Report 2023
Loyalty pays back
