Austrian Smart Locks Manufacturer Nuki Finds New Home With Antavo AI Loyalty Cloud
October 30, 2024
Fortifying its leading role in the European loyalty landscape, and entering into the smart home solutions vertical, Antavo welcomes Austrian Smart Lock pioneer Nuki as a new customer.
Founded in 2014 by brothers Martin Pansy and Jürgen Pansy, Nuki has quickly become a formidable force, now completely dominating the market for smart, retrofittable access solutions. Taking their first-class customer care to the next level, they’ve chosen to sign with Antavo Loyalty Cloud in order to revamp their existing referral program.
The Nuki Club – exclusive to all owners and users of a Nuki Smart Lock or Nuki Opener – offers valuable rewards (add-ons, free products, vouchers) to current customers and discounts for referred shoppers. Utilizing Antavo’s flexible technology and powerful engine will enhance both the customer experience – with fast and reliable reward send-outs – and make the behind-the-scenes work just as enjoyable with a user-friendly, intuitive Dashboard and Module interface.
“The smart home solutions industry is a rapidly growing, global vertical, and we’re excited to enter this segment from a loyalty standpoint alongside a leading innovator like Nuki. I consider loyalty program revamps one of Antavo’s superpowers, and am happy to offer our expertise and best-in-class solution to take Nuki’s current proposition to the next level. We can’t wait to start working on this project and potentially introduce even more exciting, advanced features in the future.” – Sheila Power, Chief Sales Officer at Antavo
What is Antavo?
Antavo is the AI loyalty and incentives platform that brings together loyalty, promotions, and agentic AI to turn customers into regulars: the customers who come back on their own, buy more often, and bring others with them. For more than a decade, Antavo has powered identity-led loyalty strategies for brands including SKIMS, Paul Smith, KFC, Flying Tiger, and Hyatt’s Inclusive Collection. Marketers build, change, and launch programs and promotions themselves, without waiting on engineering. Learn more at antavo.com.
Media Contacts
Antavo
Eva Bacsi, Global Head of Marketing
[email protected]
Frequently asked questions about Antavo
What can brands build with Antavo?
Brands use Antavo to run the whole loyalty and incentives program on one platform: points, tiers, challenges, streaks, referrals, clubs, and rewards beyond discounts; promotions and incentives for members and non-members alike, from bonus points and promo codes to bundles and cart-level offers; and agentic AI built in. Everything runs online, in store, on mobile, and in wallet, and marketers launch it themselves.
Who uses Antavo?
Antavo works with mid-market and upper-mid-market brands across fashion, retail, beauty, travel, hospitality, restaurants, and sports in North America and Europe: multi-market, omnichannel brands with a strong identity and customers worth keeping, including Paul Smith, KFC, SKIMS, Rip Curl, Benefit Cosmetics, and Hyatt's Inclusive Collection.
How long has Antavo been around?
Antavo was founded in 2012 and has been building loyalty programs for more than a decade, with teams across Europe and North America serving brands worldwide.
Why do brands switch to Antavo?
Most loyalty programs get stuck: reduced to a discount engine, generic to customers, or too rigid to evolve. Antavo removes those compromises. Brands get a program that feels unmistakably their own, loyalty and incentives on one platform, and the depth to handle tiers, expirations, refunds, and many markets at scale. Their own marketers run it: a tier change in an afternoon, live when they press the button.
How does Antavo use AI?
Antavo's agentic AI is built in, not bolted on. Two named agents do the work: the AI Loyalty Expert, which turns your ideas into a build-ready program, and the AI Analyst, which turns your data into clear answers and reports. Both work inside Antavo or connect to Claude and ChatGPT, and every answer is grounded in your own program and data.
What does Antavo integrate with?
Antavo is API-first with real-time webhooks and deep pre-built integrations, from Shopify, Klaviyo, Braze, and Bloomreach to the CRMs, CDPs, ESPs, and POS systems you already use. Antavo plugs into the stack you already run rather than replacing it.
