Resources > Webinars > [Webinar Recap] How Ecommerce Stores Can Create Lovable Shopping Experiences

[Webinar Recap] How Ecommerce Stores Can Create Lovable Shopping Experiences

On March 3rd we held a webinar about lovable shopping experiences. Zsuzsa Kecsmar, the CMO of Antavo and Meni Morim, the CEO of Findify discussed the different ways of providing value to customers to inspire loyalty.

Besides smart and actionable tactics for creating customer loyalty, we shared two outstanding examples of how others have already done it with their engaging and customer-centric solutions, namely:

  • How, an online pet supply store, increased its revenue by 10% in three weeks
  • How, an online nutrition retailer generated 4x ROI in 90 days

If you are interested in the details, you can watch the video recording of our webinar here:

If you would like to download our slides,  then you can find them on Slide Share:

Interested in learning more?

We examined’s success story in a case study as well. They used a gamified loyalty program for earning their customers’ love, and with the help of their strategy they also reached the following results aside from the aforementioned 4x ROI:

  • 51.1% more medium-frequent buyers
  • 373.4% boost in product reviews
  • 17.2% growth in customer logins.

If you want to see what elements led them to this success, you can download their case study here.

If you have any questions, then feel free to contact us anytime, or send an email to timi[at]antavo[dot].com. I would love to talk about your experiences or thoughts around earning your customers’ love.

Timi Garai
Timi Garai
Timi is a Senior Loyalty Strategist at Antavo. She has helped numerous eCommerce, physical retailers and B2C brands strengthen customer loyalty, and significantly increase annual revenue. Timi is also the head organizer of one of the largest anime conventions in Europe.