On March 3rd we held a webinar about lovable shopping experiences. Zsuzsa Kecsmar, the CMO of Antavo and Meni Morim, the CEO of Findify discussed the different ways of providing value to customers to inspire loyalty.
Besides smart and actionable tactics for creating customer loyalty, we shared two outstanding examples of how others have already done it with their engaging and customer-centric solutions, namely:
- How Animail.se, an online pet supply store, increased its revenue by 10% in three weeks
- How Shop.Builder.eu, an online nutrition retailer generated 4x ROI in 90 days
If you are interested in the details, you can watch the video recording of our webinar here:
If you would like to download our slides, then you can find them on Slide Share:
Interested in learning more?
We examined Shop.Builder.eu’s success story in a case study as well. They used a gamified loyalty program for earning their customers’ love, and with the help of their strategy they also reached the following results aside from the aforementioned 4x ROI:
- 51.1% more medium-frequent buyers
- 373.4% boost in product reviews
- 17.2% growth in customer logins.
If you want to see what elements led them to this success, you can download their case study here.
If you have any questions, then feel free to contact us anytime, or send an email to timi[at]antavo[dot].com. I would love to talk about your experiences or thoughts around earning your customers’ love.