Changing customer behaviour requires smart program design. Our top priority is to help you navigate planning, launch and long-term optimization — and lead you to success.
We Help Develop
Our team drives the discussion to help you develop a loyalty concept based on your current sales metrics and business goals. We’re here to consult and make recommendations based on our results and experience.
Jörn RoeglerCustomer Success Director at Antavo
“I will make sure that your loyalty program supports your business goals. Your team will consist of a dedicated Customer Success Manager, Loyalty Strategist and Data Analyst.”
When the loyalty concept is in place, our Implementation Consultants will work with you from the very beginning until launch. Our team will help you set up the program and integrations and recommend technological solutions to align with your overall strategy.
Antavo’s consultancy continues beyond launch with regular meetings to discuss program results. Working alongside the Data Analysis team, our Customer Success Managers deliver robust reporting and recommend test options to help you optimize the program.
of Program Optimization
Our team analyses loyalty program data, investigates consumer behaviour, and then delivers actionable insights.Step 1.
We identify core value drivers, make recommendations on how to target each customer segment, and forecast the impactStep 2.
We monitor the program to identify weaknesses and opportunities, such as high-value segments, and recommend the best actions.Step 3.
We have an experienced team of Data Analysts who review client progress and help optimize the loyalty strategy based on concrete numbers and trends. Our regular performance and ROI reviews will help you understand the financial results of your program.